Concur Manager

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve.   We are EVERSANA.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:

SAP CONCUR TECHNOLOGY

• Optimize the use of Concur & Credit card banking technology to actively monitor expense activities.
• Optimize the use of Concur and support global system Admins.
• Ongoing assessment and implementation of Concur
• Work with international colleagues in the implementation of Concur Expense and Travel.
• Work closely with HR and payroll to facilitate the addition, maintenance and deletion of employee data.
• Perform frequent Audit of employee expense activities and escalate actions to manager and HR as needed.
• Partner with HR to facilitate the resolution of employee expense report discrepancies.
• Ensure correct expense data files are exported to SAP and correct files as needed.
• Provide Accounting with Debit Note information for proper recording of cost allocation activities.
• Establish audit rules and required policy parameters as needed by organization.
• Provide report writing expertise and assistance to company colleagues as needed.
• Develop and maintain procedures manuals for Concur processes and provide ongoing training and support.

CARD PROGRAM ADMINISTRATION

• Lead and manage the rollout of credit card programs.
• Administer company’s card programs with complete oversight for proper use
• Manage possible fraud alerts with urgency and communicates to management.
• Provides ongoing training to new cardholders on the company program and resources available.
• Ensures proper approvals are obtained for the issuance of all new cards.
• Work closely with Concur Administration and Procurement to ensure alignment.
• Develop and maintain a Perfect Form Electronic card request and approval environment.

PAYMENT PROCESSING

• Manage strong adherence to disbursement controls, regardless of urgency.
• Assist AP with TMS and Treasury expertise to support function.
• Assist AP in providing a solution on payment failures or urgent payments.

• Support Accounts Payable and Accounts Receivable procedures and tracking for L&P

• Support internal Project Management procedures
• Ensure all updates are current  within Deployment Solutions system including but not limited to  financial information and other data
• Submit and track legal documents and contracts in Contract Management System
• Support creation of legal documents and contracts, and provide editorial services as requested
• Manage the workflow of the contracts and provide needed follow up with internal and external stakeholders
• Collaborate with Business Development, Finance and Contracting to ensure all documents contain the most current project specific information
• Plans, organizes and coordinates various projects, programs and services as directed

• All other duties as assigned

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

• Energetic, Positive “can do” attitude.
• Excellent organizational, financial modeling and analytical skills to support conclusions and make recommendations.
• Innovative attitude always looking for ways to do things better.
• Ability to think strategically in a cross functional environment.
• Ability to communicate effectively and express key points in a clear manner across multiple levels.
• Excellent interpersonal skills and ability to work well in teams, across subsidiaries and functions.
• Ability to demonstrate strong initiative to automate and standardize processes.
• Focused, career-minded, eager to deliver results.
• Track record of improving processes and leading projects.
• MS Office, Excel proficiency is required.
• Proficient knowledge of credit card issuing workflows and merchant processing workflows.
• Proficient in the understanding of payment systems

PREFERRED QUALIFICATIONS:

• Bachelor’s degree Required
• Minimum 10 years of in-depth hands on Concur processing and reporting expertise required.
• Minimum 3 years of Treasury (cash management, capital markets, banking) work experience preferred.
• Preferred-Attended Concur’s Advanced Configuration Training in former role.
• Experience with SAP proficiency highly preferred.

OUR CULTURAL BELIEFS

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and hold myself accountable.

Embrace Diversity I create an environment of awareness and respect.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.

Always Innovate I am bold and creative in everything I do.

EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $97,000 - $136,000 and is not applicable to locations outside of the U.S.  The base salary range represents the low and high end of the salary range for this position.  Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living).  EVERSANA reserves the right to modify this base salary range at any time.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

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