Supervisor , Cash Posting

Here at Savista, we enable our clients to navigate the biggest challenges in healthcare: quality clinical care with positive patient experiences and optimal financial results. We partner with healthcare organizations to problem solve and deliver revenue cycle improvement services that enable their success, support their patients, and nurture their communities, all while living our values of Commitment, Authenticity, Respect and Excellence (CARE).

Supervisor, Cash Posting

Summary

This position is responsible for the day-to-day supervision of a team of staff.  The Supervisor manages his/her team’s performance at an individual level and focuses on measuring and improving the key performance metrics of productivity and quality.  The Supervisor provides the team with guidance and constructive feedback, supports their training efforts and is responsible for job growth of strong performers.

Responsibilities

• Monitors staff performance and quality and address any training or performance issues on a regular basis. Perform colleague chair-sides as needed.
• Ensures that all cash received on a daily basis is posted and reconciled to the Bank Deposit.
• Collaborate with leadership and training team to build training plans required to develop a best practice team.
• Responsible for day-to-day inventory management of workload.
• Provide assistance / resolution to internal business partner inquiries.
• Conducts routine quality audits to verify accounts are being worked appropriately such as Unposted, Unidentified Cash and Flags
• Establishes realistic goals and priorities concurrent with organizational objectives.
• Act as a technical expert in regards to cash posting requirements, locating EOB/checks, navigating websites related to payment documents.
• Participates in the activities of new client start-up calls and provides staffing and training.
• Maintain a professional attitude and confidentiality.
• Analyze and solve problems quickly and thoroughly
• Conduct daily huddles and weekly staff meeting for continued process improvement and staff project knowledge.
• Approve timecards, approve/deny colleague PTO and review/approve payroll.
• Supports Savista’s Compliance Program by adhering to policies and procedures

Required qualification & Competencies

• 2+ years of experience in healthcare cash posting, working within healthcare systems.
• Experience in Healthcare or with a health care service-related business.

• High school diploma or Ged
• Demonstrated ability to work in a team environment that requires quick turnaround and quality output.
• Ability to facilitate and influence decisions by motivating others to achieve excellence in both the quality of work and their approach to teamwork
• Ability to develop and manage relationships with colleagues
• Demonstrated ability to navigate Microsoft Office programs

Preferred Requirements & Competencies:

• BA/BS in business or related concentration
• Prior management or supervisory experience preferred

Note: Savista is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $55,000 to $65,000. However, specific compensation for the role will vary within the above range based on many factors including but not limited to geographic location, candidate experience, applicable certifications, and skills.

SAVISTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, gender identity or any other federal, state or local protected class.

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