Offer summary
Qualifications:
Bachelor’s degree in Computer Science or equivalent experience in technical support., Proficiency in Microsoft and Android platforms., Excellent communication and troubleshooting skills..
Key responsabilities:
- Primary point of contact for organizational support requests.
- Perform various end-user support tasks and maintain documentation.
- Provide ticketing system support for administrative tasks and root cause analysis.
- Fulfill nationwide shipping requests and manage device-level configuration/maintenance.
- Optimize internal resources and deliver analytical reports to management.