Federal Professional Services Consultant

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Through our Professional Services Federal/Government Solutions team, you will provide contracted engineering for which we bill at an hourly rate. Consulting engagements can be long-term events measured in months or short-term events measured in days. You are called upon to assist Federal customers and partners in deploying/integrating customer solutions with our products. While this opportunity may involve some project management and scoping, it requires customer expectation management and its technical fulfillment.

The primary focus will be toward F5 products and their integration with customer networks and other equipment. This position is not part of our technical support services and is not a corporate escalation point for customer issues. Our Consultants often interface with our Sales Account Executives, but do not report to any given Account Executive. Incidental mentorship may result from working with other F5 employees, but it is not a performance metric.

Finally, you must hold a TS Clearance with Polygraph to perform in this position!
 

Skills, Attributes, and experience:

• Excellent presentation, verbal and written communication skills, including the ability to successfully articulate and transfer complex ideas to a wide audience.
• The ability to work well with all levels of customer employees and management, and to be self-motivated and flexible.
• Technical sales of enterprise network solutions to corporate accounts a plus.

Qualifications

• Must have an Active Top Secret Security Clearance with Polygraph as you will be engaging with Federal contracts
• Minimum of 5 years of relevant experience, with a focus on architecture and design of network or systems infrastructure, performance and management
• Experience in customer-facing positions as a professional services consultant or engineer, preferred.
• In-depth knowledge of technologies including TCP/IP networking and services such as DNS.
• Understanding of server operating environments, including a strong background in UNIX, and experiences with switches, routers and firewalls in intranet/Internet/extranet environments.
• Ability to apply a thorough understanding of IP routing and TCP and UDP service provision in environments that are technically complex and also may be complex from an organizational perspective.
• Strong understanding of the OSI networking model as well as protocols such as HTTP, SSL and other server concepts.
• The ability to work both with and without direct supervision.
• BS/BA degree or equivalent work experience.

It is also helpful if candidates have experience with

• GateD, ZebOS, NameD, SSH daemons and clients, tcpdump, snoop, ethereal and other packet sniffing software or products.
• Configuring or managing OSPF, BGP, static and dynamic routing with firewall technology for any organization.
• Configuring services such as LDAP and RADIUS services, DNS domains, sub-domains and secondary name servers.
• Personal or professional experience in programming in interpreted languages such as bourne shell, bash and korn shell.
• Professional experience including coding for SOAP/XML communication or Common Object Request Broker Architectures

Physical Demands and Work Environment

• Job may be performed on-site at a customer facility or data center, or in an office environment sitting at a desk or computer table.
• When not on-site at customer location, the position may be remote or at nearest F5 office.
• Duties require the ability to utilize a computer / laptop, communicate over the telephone, and read printed material.
• Duties require the ability to travel up to 50% or greater via automobile and airplane, and may require periodically outside normal working hours (evenings and weekends).

Background Screening

• This role involves customer facing engagements and may be subject to additional background check requirements per customer requests. All screenings and results will be subject to applicable law and F5 policies, and may be used to determine work assignment or further employment eligibility.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5’s differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change.

You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5’s benefits can be found at the following link: https://www.f5.com/company/careers/benefits. F5 reserves the right to change or terminate any benefit plan without notice. 

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.