Senior Manager of Employee Communications Measurment & Insights

Job Description:

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.

At AT&T we’re in the business of connecting people to greater possibilities with expertise, simplicity, and inspiration. Come join our team in a role focused on using data to inform how we connect with our employees and other key stakeholders. We’re looking for an analytical leader with great communication skills to join our team of internal experts responsible for optimizing how we communicate as a company and brand. 

Key Roles and Responsibilities:

• Eye for insights: Extracts and analyzes employee communications performance metrics and survey data to improve processes and strategy.
• Visual storyteller: Develops reports, charts, tables and other visuals to help business partners understand key trends and findings.
• Enterprise mindset: Supports analytics and reporting on macro projects spanning the corporation, as well as projects at the initiative-level.
• Quiz master: Responsible for developing and administering surveys to assess the success of communications efforts and special events.
• Team player: Works closely with AT&T supervisor, corporate communications colleagues, and partners across the company to accomplish objectives.
• High standards: Develops and sustains processes and data governance requirements.
• Trusted partner: Acts as day-to-day point of contact for ad hoc metrics and research requests.
• Forward thinker: Proactively identifies opportunities to add value and improve existing deliverables.
• Problem solver: Employs techniques to achieve data synchronization, redundancy elimination, source identification, data reconciliation, and problem root cause analysis.

Education:

• Bachelor’s degree in relevant discipline.  
• Advanced degree and/or relevant certifications, a plus.

Experience:

• Typically requires 5+ years of relevant experience.
• Previous experience working on measurement projects in a client-service capacity.

Qualifications:

• Collaborative attitude, strong work ethic and ability to thrive in fast-paced environment.
• Unwavering commitment to data integrity and objective/honest representation of information.
• Capable of maintaining confidentiality and exercising discretion in handling of sensitive information.
• Equally comfortable working on projects as an individual contributor and as part of a team.
• Deep technical knowledge and subject matter expertise on data analysis, report building, and business intelligence.
• Able to effectively translate business needs into measurement recommendations and reports appropriate for an executive audience.
• Strong written and verbal communication skills with the ability to interact with all levels using both technical and non-technical verbiage.
• Hands-on experience with big data analytics modeling and enterprise-level BI/Data Visualization tools and platforms such as: AWS Azure, Synapse, PowerBI, Tableau, Palantir, Databricks, MSSQL, BigQuery, etc.
• Familiarity with web APIs and automation/scripting with tools such as Python.

Our Senior Manager of Employee Communications Measurment & Insights, earn between $105,600 - $158,400. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you’ll lead transformation surrounded by trailblazing industry leaders like you. You’ll be empowered to go above and beyond – making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups.

And regardless of where you’re at in your career trajectory, you’ll be rewarded by the impact that comes with making a difference in the lives of millions.

With AT&T, you’ll be a part of something greater, do incredible things and be rewarded with a chance to change the world.

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, State, and local laws.

Ready to close the deal on a career with AT&T?

Apply today.

Weekly Hours:

Time Type:

Location:

Salary Range:

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.