Account Relationship Manager - Virtual, United States or Canada

* Candidates for this role must reside in the United States or Canada.

About Us

WorkForce Software is the first global provider of workforce management solutions with integrated employee experience capabilities. The company’s WorkForce Suite adapts to each organization’s needs—no matter how unique their pay rules, labor regulations, and schedules—while delivering a breakthrough employee experience at the time and place work happens. Enterprise-grade and future-ready, WorkForce Software is helping some of the world’s most innovative organizations optimize their workforce, protect against compliance risks, and increase employee engagement to unlock new potential for resiliency and optimal performance. Whether your employees are deskless or office workers, unionized, full-time, part-time, or seasonal, WorkForce Software makes managing your global workforce easy, less costly, and more rewarding for everyone.

Over one thousand organizations with more than 4 million users in over 80 countries rely on WorkForce Software solutions to streamline compliance, reduce labor costs, provide more intuitive tools to their employees, and achieve strategic HR on a global basis.

The Account Relationship Manager (ARM) will be a key contributor to our revenue stream from existing accounts by growing the business and ensuring our customers remain delighted. This is an excellent opportunity for an experienced software sales professional looking for a fast-paced, growing organization to expand their career.

Responsibilities

• Within your designated territory you will be responsible for:
  • Renewing Revenue Streams as contracts come to an end
  • Expanding Revenue Streams through additional sales
• Driving References by ensuring customers are delighted with our product / service

Requirements

• Account Management experience in a SaaS environment required.
• HCM or WFM experience is highly desired.
• Ability to build strong, influential customer relationships
• Ability to build strong, influential internal relationships at WorkForce
• Ability to communicate passionately, persuasively, and effectively in a variety of written and verbal formats, with a wide range of people, including clients and external organizations
• An eye for the numbers – commercial proposals, business case/ROI, adoption statistics, business planning etc.
• Ability to assess and articulate the business value to the prospect
• High work standards and an ability to exceed expectations.
• Familiarity with WorkForce Management in retail, hospitality, public services and/or transport sectors is a strong advantage
• Organization, coordination, and time management skills
• A positive, energetic, motivated, and tenacious work ethic with high standards

Travel

• 20-40% within territory

Education

• Bachelor’s Degree or equivalent

Why You Should Join the WorkForce Team?

• Unlimited PTO
• Flexible Hours / Work from Home Policy
• 401k with Company Match
• Performance Bonus
• Career Development and Training – Be the CEO of your career!
  • Company paid LinkedIn Learning subscription.
• Diversity, Equity, and Inclusion Initiatives including committees such as:
  • Women for Inclusion
  • Age: Unity Beyond Years
  • Racial Equality/Discrimination
  • Mental and Physical Ability
  • WorkForce Pride Network
  • Global Perspectives
  • Band of Veterans
• Health and Wellness / Gym Reimbursement
• Full Comprehensive Health Benefit Package
• Parental Leave
• Community Outreach Programs and Charitable Support

This job description is not intended to be all inclusive, and employee will perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.

To maintain our goal of remaining a diverse and inclusive company, WorkForce Software advocates for and promotes a diverse, equitable, safe, and professional workplace where all people feel welcomed and empowered. We are committed to creating an environment that supports and celebrates the full range of our individual and collective differences, so that everyone can do their best and most innovative work, on the job and in our communities.

WorkForce Software is committed to the full inclusion of all qualified individuals. As part of this commitment, WorkForce Software will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Talent Acquisition Department at careers@workforcesoftware.com, 1-833-987-3831.

WorkForce Software is an Equal Opportunity Employer.

Compensation$85,000 USD Annually to $100,000 USD Annually Plus Bonus