Job Description
AMC Networks is home to many of the greatest stories and characters in TV and film and the premier destination for passionate and engaged fan communities around the world.
We create and curate celebrated series and films across distinct brands and make them available to audiences everywhere. Our portfolio includes targeted streaming services AMC+, Acorn TV, Shudder, Sundance Now, ALLBLK and HIDIVE; cable networks AMC, BBC AMERICA, IFC, Sundance TV and WE tv; and film distribution labels IFC Films and RLJE Films. The company also operates AMC Studios, our in-house studio, production, and distribution operation behind acclaimed and fan-favorite originals including The Walking Dead Universe and the Anne Rice Immortal Universe, and AMC Networks International, our international programming business.
We are currently seeking an IT Operations Engineer to join our information systems team based in our New York, New York headquarters.
JOB SUMMARY
The IT Operations Engineer role is an integral part of the Global Technology Operations (GTO) team. The primary responsibilities of an IT Operations Engineer are to maintain servers, applications, software, and cloud systems. While maintaining these systems, an IT Operations Engineer is expected to perform tasks such as:
- Optimize system performance by monitoring, troubleshooting issues, and scheduling upgrades to maintain a secure and reliable environment.
- Secure mission critical systems by establishing and enforcing policies.
- Implement and deploy changes to production, development, stage, and test environments.
- Ensure that configuration and change management processes are documented accurately.
- Review and respond to security incidents.
- Provide 3rd level support to ServiceDesk & Field Service technicians.
- Document detailed procedures and instructions.
QUALIFICATIONS (Required & Preferred)
- 5+ years system administration experience with Windows operating systems.
- 4+ years system administration experience with Microsoft 365.
- 2+ years database administration experience with Microsoft SQL
- 2+ years security operations experience is a plus.
- Experience working in an enterprise-level environment.
- Strong knowledge of Windows Servers, Microsoft 365, Exchange Online, SCCM and Active Directory.
- Experience with Microsoft High-Availability & SQL Clustering.
- Experience with Microsoft DFS, DNS, IIS.
- Knowledge and understanding of Cloud Computing (Azure and AWS) and SaaS applications.
- Experience with VMware vSphere.
- Experience with Citrix Virtual Apps & Desktops
- Highly proficient with PowerShell scripting
- Experience working with enterprise monitoring, automation, and orchestration systems.
- Excellent troubleshooting analytical skills with good sense on prioritizing workload
- Strong understanding of networking concepts
- Experience with ITIL frameworks, change management and release management processes.
- Strong verbal, written, and interpersonal communication skills.
- Highly organized, motivated, dedicated and a team player. Availability to work during emergencies, and scheduled afterhours and weekends.
- Degree in Computer Science, Engineering, or related equivalent education required.
- Certifications from Microsoft, VMware, or related technology areas are preferred.
The base compensation range for this position is $100,000 to $105,000 commensurate with experience. AMC Networks additionally offers a comprehensive benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Paid Time Off, Paid Parental Leave and Adoption Services, among other benefit plan options, subject to eligibility requirements. AMC Networks values the benefits achieved through in-office collaboration, but we provide our employees with the flexibility to work from home one day per week.
The Company is committed to policy of nondiscrimination in its employment and personnel practices. Applicants are considered for all employment without regard to race, color, religious creed, religion, alienage, citizenship, gender, gender identity, national origin, ancestry, genetic predisposition or carrier status, age, marital status, familial status, military or veteran status, status as a victim of domestic violence, stalking or sexual assault, sexual orientation, disability or any other characteristic protected by federal, state or local law.
