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Voip Engineer

74% Flex
Remote: 
Full Remote
Contract: 
Part time
Experience: 
Mid-level (2-5 years)
Work from: 
United States

Offer summary

Qualifications:

Bachelor's degree in Computer Science or equivalent, 3+ years experience in voice engineering, Strong understanding of VoIP technologies.

Key responsabilities:

  • Transition to CUCM from Nortel system
  • Configure Cisco voice components for VoIP
  • Optimize voice network performance
  • Document configurations and provide training
MetroSys, Inc. logo
MetroSys, Inc. Information Technology & Services SME https://www.metro-sys.com
11 - 50 Employees
About MetroSys, Inc.
MetroSys is a I.T. Professional Services company based in sunny San Diego, CA. Established in 2006, MetroSys has technical talent supporting the Americas. Our Mission Statement; To simplify our customers’ business solutions while having fun with what we do. Our creative geniuses have been pioneering data solutions for our valued customers and partners in the following areas: Data Mobility: Enterprise Storage, Cloud Migrations, Systems Integration & Installation: Storage, Networking, Virtualization, Database, Messaging Flexible Workforce: Recruiting, Staffing, Direct Placement Assessment Services: Storage, Networking, Performance, Periodic, Get Healthy ingenuity. Agility. Speed. These are key ingredients to our success. Navigating the world of I.T. Professional Services can pose many challenges. We help customers, channel partners, resellers & manufacturers deliver! Our team of highly experienced professionals can help bridge any gap for your I.T. requirements. Whether assistance with pre-sales or post-sales services, recruiting, or assisting with the launch of emerging technologies, We CAN Help! Great people. Great Company. MetroSys has carefully crafted its team of highly skilled talent by not only hiring industry experts, but by selecting people that share our view on company culture. Our core values include teamwork, integrity, accountability, & embracing diversity. Our customer first approach builds strong relationships as a trusted advisor and technology partner. Our team integrates with your business and maximizes efficiency. Simply put, we make it easy. For more information, please visit our website @ http://www.metro-sys.com
See more MetroSys, Inc. offers

Job description

Logo Jobgether

Your missions

Responsibilities:

  1. Voice Infrastructure Transition:

    • Assist in planning and executing the transition from Nortel to Cisco voice infrastructure.
    • Evaluate existing Nortel voice systems and develop migration strategies to Cisco Unified Communications Manager (CUCM) platform.

  2. VoIP Configuration and Implementation:

    • Configure and deploy Cisco Unified Communications Manager (CUCM) and other Cisco voice components to support VoIP services.
    • Integrate Cisco voice systems with existing network infrastructure and applications.

  3. Voice Network Optimization:

    • Optimize voice network performance and quality of service (QoS) parameters to ensure optimal voice call quality and reliability.
    • Troubleshoot and resolve voice-related issues and outages in a timely manner.

  4. Documentation and Training:

    • Document configurations, procedures, and best practices for voice system administration and operation.
    • Provide training and support to end-users and IT staff on the use and management of Cisco voice systems.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field (preferred) or equivalent experience.
  • 3+ years of experience in voice engineering and telecommunications, with expertise in Nortel and Cisco voice systems.
  • Strong understanding of VoIP protocols and technologies, including SIP, RTP, and H.323.
  • Hands-on experience with Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, and Cisco Voice Gateways.
  • Excellent problem-solving and troubleshooting skills.
  • Effective communication and collaboration abilities.

Working Conditions:

  • This is a part-time position 
  • Fully remote
  • Flexible working hours based on project requirements.
  • Occasional evening and weekend work may be required for project deployments and migrations.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Information Technology & Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

VoIP

Soft Skills

  • Effective Communication
  • Team Collaboration
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