Offer summary
Qualifications:
Excellent communication skills in English, Previous experience in customer service or hospitality highly desired, Passion for helping others, ability to work independently and manage time effectively, Proficiency in computer systems and willingness to learn new tools, Flexibility to work various shifts including evenings, weekends, and holidays.
Key responsabilities:
- Delivering exceptional customer support through email, phone, and chat
- Collaborating with clients to create personalized travel experiences
- Maintaining open communication, resolving customer issues with empathy
- Staying informed about travel offerings, accurately documenting interactions
- Ensuring customer satisfaction with a stress-free travel experience by providing expert advice and support