Company Overview
TestPros is a successful and growing business, established in 1988 to provide Information Technology (IT) technical support services to a wide range of Commercial and U.S. Federal, State, and Local Government customers. Our capabilities include Program Management, Program Oversight, Process Audit, Intelligence Analysis, Cyber Security, NIST SP 800-171 Assessment and Compliance, Computer Forensics, Software Assurance, Software Testing, Test Automation, Section 508 and WCAG Accessibility Assessment, Localization Testing, Independent Verification and Validation (IV&V), Quality Assurance (QA), Compliance, and Research and Development (R&D) services. TestPros is an Equal Opportunity Employer.
TestPros delivers innovative independent IT assessment solutions to critical challenges facing the nation and the world. We support the U.S. Federal Government and Commercial clients within the continental USA. TestPros is dedicated to making lives better, safer and more secure.
Job Summary
TestPros is seeking Technical Writer(s) to support an Air Force Cybersecurity program.
Position: Full-time
Location: MacDill Air Force Base (Tampa, FL area) and remote
Work Schedule: o Contractor will need to conduct interviews and documentation collection during the
hours of 0900 – 1600 EST, but may accomplish the bulk of their documentation/writing at their own pace, time and location of their choosing.
Citizenship: U.S. citizenship is required
Clearance: Active DoD Secret clearance
Responsibilities and Duties:
The Cybersecurity Technical Writer/Editor supports the entire squadron and generates and edits
documentation for IT standard operating procedures (SOPs) and initiatives within the squadron.
Responsibilities:
o Develops and edits technical and user documentation for squadron SOPs, ongoing
and enduring initiatives undertaken by the squadron, and cybersecurity systems and
policies under the purview of the squadron.
o Ensures communication of processes, procedures and technical messages to specific
audiences, both internal and external to the squadron, at various levels so the
audience may fully understand. I.e. PowerPoint presentations, signage/ stickers /
banners created for public affairs,
o Presents information in reports, SOPs, instruction manuals that are printed or
accessible online via online systems such as Sharepoint.
o Assists in collection and organization of information required for preparation of
SOPs, System Security Plans & policies, IT support roles and responsibilities,
squadron COOP plan, Cyber Readiness battle rhythm, disaster recovery plans, and
special project presentations.
Services Summary:
Identify everything that is required to be accomplished and expectations
to determine acceptability of performance in this section. Include any and all deliverables as
well as the frequencies of execution.
o Full documentation of 6 Communications Squadron Processes, Procedures,
Resources and Systems under their purview. Deliver 6 Communications Squadron
training aids that could be utilized for any new member to the squadron.
o Fully document all cybersecurity policies consistent with higher level directives and
local policies. Deliver reference handouts detailing these policies for end users.
o Deliver 6 Communications Squadron training aids for end users explaining portfolio
of services offered and how to request support.
o Centralize all SOPs and items above onto the 6 CS official records drive.
o Where possible, establish a 6 CS “brand/style” for all documents, training aids and
reference material across the squadron.
Required Qualifications and Skills
At least 1 year of relevant experience supporting similar requirements for Departmento Knowledge of Air Force communication squadron culture, as well as a basic-to intermediate
technical knowledge in areas such as: endpoint security, network vulnerability scanning, insider threat, cyber hygiene, IT support functions, and cybersecurity resiliency.
o Familiarity with DoD/DAF publications, end user policies and training requirements. I.e. Comply-to-connect policy
o Familiarity with DoD/DAF compliance methods, such as well as STIGs and CCRIs. Ability to communicate effectively with the Airmen and write SOPs that are intelligible to all audiences.
o Ability to interpret complex technical ideas from technicians into documentation that can be understood by non-technical supervisors and commanders.
o Possess/Acquire an understanding of how the SOPs will be utilized, such that the Technical Writer/Editor could train a new airman on how to use them (if necessary due to personnel deployments, TDYs, extensive leaves).
o Ability to manage time efficiently to meet overarching completion deadlines due to volume of documentation and number of people that will be involved.
o Active security clearance (Secret or above). Although most documentation will be on Unclassified systems, some documentation will require a Secret Clearance and access to SIPRNet.
o Provide support to 6 CS Continuous Process Improvement events and adjust documentation to encapsulate any updates to IT support processes or document any IT support processes that were not previously defined.
o Knowledge and solid understanding of common Microsoft Office365 tools.
Benefits
TestPros offers a competitive salary, medical/dental/vision insurance, life insurance, paid time off, paid holidays, 401(k) retirement plan with company match, opportunities for professional growth, cell phone discounts, and much more! All benefits are per TestPros current policies and are subject to change without notice. Benefits are available to full-time employees.
TestPros, Inc. is an Equal Opportunity Employer.
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability. VEVRAA Federal Contractor.
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