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Account Manager

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

Texas (USA)

Offer summary

Qualifications:

2+ years sales experience, Client-focused solutions delivery.

Key responsabilities:

Serve as main point of contact for accounts
Build and maintain customer relationships
Promote sales culture and support goals
Ensure timely delivery of solutions

GRAV® Retail (Super / Hypermarket) TPE https://www.grav.com/

11 - 50 Employees

See more GRAV® offers

Job description

GRAV is a collection of people who share a common love for the cannabis plant. We think of this community as our family. We pay homage to the plant and to those who have brought this culture to life. We strive everyday to make products that pay tribute to the roots of the cannabis culture while leading and pushing the culture into the future. Our family was born in 2004 and comes out of the subculture of cannabis outlaws and glass blowers. We are the cannabis culture and the cannabis culture is us. Like cannabis culture itself, there is no single narrative to who GRAV is.

We are looking for individuals from all backgrounds to help us build a product that serves everyone.

Overview

Operating as the lead point of contact for any and all matters specific to your accounts including selling, new product introductions and order management.

Building and maintaining strong, long-lasting customer relationships

Promote sales and service culture while supporting company needs and goals.

Ensure GRAV's philosophy, mission, and vision are understood by our retail and distribution partners, and that our image and position are consistent to internal and external constituents.

What You'll Do

Follow a daily work schedule (9AM - 5PM CST) and participate in weekly meetings about the progress of outlined goals

Work with Sales Development Representative to handle successful transition of qualified leads and convert to customers.

Service existing accounts, obtain orders and establish new accounts through planning and executing a daily work schedule

Work with Sr. Account Manager to coordinate sales efforts within the territory

Ensure the timely and successful delivery of our solutions according to customer needs and objectives

Maintain business revenue and profitability targets

Help customers through email, phone, online presentations, screen-share and in person meetings

Work with Customer Service team to resolve any customer issues in a timely manner

Become a product and industry expert, constantly learning about your customers, the political climate, and our competitors

Supplies management with information regarding customer needs, problems, interests, competitive activities, and potential for new products and servicesParticipate in trade shows

Who You Are:

2+ years experience in Sales specific role in comparable industries

Experience in delivering client-focused solutions based on customer needs.

Strong closing and prospecting skills

Goal focused with a proven track record of hitting and exceeding sales targets

Proven ability to manage multiple projects at a time while paying strict attention to detail.

Ability to work collaboratively with colleagues and staff to create results driven, team-oriented environments.

Proficiency in BrightPearl or similar ERP and CRM software (SalesHub preferred): including reporting and bulk order management

Excellent verbal and written communications skills

Has strong critical thinking and problem-solving skills

We are committed to fostering, cultivating and preserving a culture of diversity and inclusion. Our employees are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in themselves and in their work represents a significant part of not only our culture, but the community we represent.

Come as you are.

This position is for full-time, in-house placement. We provide a flexible work environment that supports personal development and career growth.

Benefits include paid time off, medical/dental/vision benefits, HSA, sick pay, parental leave, 401k with employer match, and equity in the company.