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Telephone Interviewer- Philippines

72% Flex
Remote: 
Full Remote
Work from: 

Offer summary

Qualifications:

Must be 18 years or older, Fluent in English, typing speed of 30 wpm.

Key responsabilities:

  • Conduct outbound surveys from home
  • Record respondent answers accurately in English
Dynata logo
Dynata Research Large https://www.dynata.com/
5001 - 10000 Employees
See more Dynata offers

Job description

Logo Jobgether

Your missions

*ALL APPLICANTS MUST RESIDE AND PERFORM THIS JOB IN THE PHILIPPINES* 

Join Dynata’s Virtual Call Center team as a Telephone Interviewer and earn extra cash remotely!  

We are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers in English. These surveys range in topics from politics to customer satisfaction and beyond. The opinions you collect, and record are sent to our clients to help them make more informed business decisions.  

No sales or collections involved! 

 

Come Join Our Team 

  • Work remote from the comfort of your home 
  • We will train the right candidate  
  • Positive attitude and willingness to learn. 

Shift Details:

  • Must be available to work within the hours of 12:00 AM – 12:00 NN Philippine time 
  • Must be able to work 1 weekend shift (either a Saturday or Sunday) each week.

Job Requirements:

  • Must be 18 years or older  
  • Ability to read and speak clearly in English
  • Ability to handle difficult calls in a professional manner 
  • Ability to listen and comprehend respondent answers and accurately and efficiently type answers into the Company’s survey software platform  
  • Typing speed of 30 wpm while maintaining accuracy is preferred 
  • Ability to sit and type for majority of shift 
  • Ability to provide own equipment (laptop, headset, webcam etc.) 
  • Have a dedicated, quiet working space that is free of distractions to conduct business 

Equipment Requirements

Our system uses several different software technologies that are best accessed through a browser on a laptop or desktop computer. Below are the other technical requirements for this position: 

  • Windows machine running Windows 10 OR Mac computer running a recent 
  • version of MAC OS  
  • No Chromebooks - these are not compatible with our systems 
  • 8 GB of RAM  
  • 64 bit Operating system 
  • 1.8GHz CPU or faster with at least 2 cores 
  • Most recently updated version of Chrome browser  
  • Ability to download software to the computer  
  • A personal email address capable of receiving files  
  • 10 Mbps download internet access speed, 5 mbps upload speed or higher. 
  • Go to www.speedtest.net
    Use Speedtest on all your devices with our free desktop and mobile apps.
    www.speedtest.net
    , set the server to Salt Lake City, Utah before running.
  • Direct plug-in wired access to the data connection (should be postpaid) 
  • Direct plug-in access for power for computer or laptop  
  • USB or other WIRED headset with mic. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset 
  • Working Webcam 
  • Smart phone capable of downloading apps and receiving incoming messages via 
  • data or WiFi connection  
  • Quiet, noise-free home office space that is free of distractions. 
  • Knowledgeable in using the computer and can navigate.  

Join the Dynata team today! 

At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process. 

Dynata is also an affirmative action employer OE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity. 

Required profile

Experience

Industry :
Research
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Soft Skills

  • Technical Aptitude
  • Positive Attitude
  • Ability to Learn
  • Interpersonal Skills
  • Active Listening

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