ServiceNow SAM Pro Technical Consultant

Xyant Technology, established in 1995, is a premier federal systems integrator that provides technical and business solutions in information technology, systems engineering, scientific support and management consulting. 

AWARDS 

Winner of Nationwide Best of the Best Small Business Award from Federal Aviation 

Please send your updated resume to vinoth.xyant@gmail. com

Job Title: ServiceNow SAM Pro Technical Consultant

Job Location: New York, NY (Remote)

Duration: Long Term Contract (Direct Client Need)

Tax Terms: C2C or W2 Only

Start Date: Approximately Jun 15th, 2024.

Position Summary:

We are seeking a highly skilled and experienced Senior ServiceNow SAM Pro Implementation Specialist to join our team. As a Senior ServiceNow SAM Pro Implementation Specialist, you will play a crucial role in the successful implementation of ServiceNow SAM Pro from scratch. Your responsibilities will include publisher-specific packs, plugin installation, SaaS integrations, and entitlement uploads for in-scope software publishers. You will also be responsible for reconciling deployment details flowing in from various integrations.

Responsibilities:

• Lead the end-to-end implementation of ServiceNow SAM Pro, including initial setup and configuration.
• Customize and configure ServiceNow SAM Pro to meet specific organizational needs.
• Work closely with stakeholders to gather requirements and translate them into technical solutions.
• Collaborate with cross-functional teams to integrate SaaS applications with ServiceNow SAM Pro.
• Manage and oversee the entitlement upload process for in-scope software publishers.
• Troubleshoot and resolve any issues related to ServiceNow SAM Pro implementation and integrations.
• Software management requires the creation and application of publisher-specific packs and plugins.
• Assure successful ServiceNow SAM Pro implementation by offering end-user assistance and training.
• Follow ServiceNow updates and industry best practices to keep your software asset management process optimized.
• Create and maintain documentation, including technical specifications and user guides.
• Participate in continuous improvement initiatives to enhance the efficiency and effectiveness of software asset management processes.

• 10 to 12 years of professional IT experience are required.
• 5 to 8 years of ServiceNow Implementation Project experience are required.
• Minimum 2 to 3 years of experience in ServiceNow SAM Pro end-to-end implementation, integrations, and end-user assistance required.
• Expert-level experience with cross-functional teams to integrate SaaS applications with ServiceNow SAM Pro
• Required Certification: ServiceNow SAM Pro Certification Active is Mandatory.
• Nice to have ServiceNow HAM certification (not mandatory).
• Excellent communication and presentation skills.

Please send your updated resume to vinoth.xyant@gmail. com