Offer summary
Qualifications:
Bachelor’s degree in IT or Business Administration, Minimum 5 years business analysis experience,3 in Salesforce, Salesforce certifications highly desirable, Proficiency in Salesforce platform & CRM processes, Strong problem-solving & analytical skills.
Key responsabilities:
- Gather, analyze & document business requirements
- Design & propose Salesforce solutions adhering to best practices
- Oversee implementation & customization of Salesforce applications
- Act as primary contact for clients & manage stakeholder satisfaction
- Provide training sessions, support, conduct testing & maintain documentation