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Senior Manager, Site Performance Engineering

75% Flex
FULLY FLEXIBLE
Remote: 
Full Remote
Experience: 
Mid-level (2-5 years)
Work from: 
United States

Offer summary

Qualifications:

Bachelor's Degree in Computer Science, Engineering - Required, 5+ years of experience in high-availability tech environment - Required, 3+ years in leadership role managing site performance/reliability, IT operations, or development teams - Required, Strong technical foundation in distributed systems, cloud computing, and software engineering practices - Required.

Key responsabilities:

  • Lead site performance and testing engineering teams, foster accountability, innovation, team spirit.
  • Collaborate with cross-functional teams to identify, resolve scalability challenges, performance bottlenecks.
  • Develop strategies for 24/7 system performance, site recovery, efficient incident response.
  • Drive continuous improvement initiatives, adopt best practices in DevOps, SRE, Agile methodologies.
  • Manage budgeting, resource allocation, define, track KPIs related to reliability, uptime, incident management.
Bright Horizons logo
Bright Horizons Education XLarge https://www.brighthorizons.com/
10001 Employees
About Bright Horizons
More than 1,000 top employers trust Bright Horizons® (NYSE: BFAM) for proven solutions that support employees, advance careers, and maximize performance. From on-site child care that amplifies your culture, back-up care to handle disruptions, and education programs that build critical skills, our services help you achieve more. Find more at brighthorizons.com/at-work.
See more Bright Horizons offers

Job description

Logo Jobgether

Your missions

What you will be doing:

The Senior Manager, Site Performance Engineering will lead our efforts to enhance the performance and overall reliability of our software applications. This role combines aspects of software engineering with IT operations and testing to oversee a team responsible for designing, implementing, and maintaining scalable systems. You will play a critical role in managing our cloud based infrastructure, leading a testing team and ensuring the highest level of system and application uptime.

What we hope you will bring to this role:

  • Lead the Site Performance and Testing Engineering teams, fostering a culture of accountability, innovation, and team spirit.

  • Develop and implement strategies for 24/7 system performance, site recovery, and efficient incident response to maintain high site performance and availability.

  • Collaborate with cross-functional teams (including Development, Operations, and Product Management) to identify and resolve scalability challenges and performance bottlenecks.

  • Drive continuous improvement initiatives, adopting best practices in DevOps, SRE, and Agile methodologies.

  • Manage budgeting, forecasting, and resource allocation to support team and infrastructure needs effectively.

  • Define and track key performance indicators (KPIs) related to system reliability, uptime, and incident management.

Job Requirements – Education/Experience

Bachelor's Degree in Computer Science, Engineering, or related field - Required

Master's Degree in Computer Science, Engineering, or related field - Preferred

5 years of experience in a high-availability tech environment - Required

3 years in a leadership role managing site performance/reliability, IT operations, or development teams - Required

3 years Strong technical foundation in distributed systems, cloud computing (AWS, Azure, GCP), and software engineering practices - Required

Additional Job Requirements

  • Extensive experience with Application Performance Monitoring tools (i.e. Datadog, New Relic, Dynatrace or similar)

  • Proven ability to develop and mentor teams, driving both technical and professional growth.

  • Excellent problem-solving, organizational, and communication skills.

  • Ability to strategize and execute under pressure, with a flexible and adaptive approach to challenges.

.

The range of compensation listed here or that may be discussed in the interview process is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.

Life at Bright Horizons:

Our home office employees support all facets of our business — and no matter which department you join, you’ll be part of a passionate team doing work that makes a difference in the lives of children and families.

Our people are the heart of our company. Because we’re as committed to our own employees as we are to the clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Here, you’ll find traditional perks (health insurance, 401(k), PTO, and flex spending) plus childcare discounts, education assistance, and so much more. Join us to experience how we support our people to realize their passion, possibilities, and purpose both at work and at home. All in a workplace where you can be you. Come build a brighter future with us.

HAVING TECHNICAL ISSUES WITH YOUR APPLICATION?

Contact us at bhrecruit@brighthorizons.com or 855-877-6866

Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: EEO – English and EEO – Spanish along with information on the Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).

Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Education
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Google Cloud Platform (GCP)DevOpsSRE ToolsDistributed SystemsDatadog MonitoringNew RelicDynacad

Soft Skills

  • Leadership
  • Team Collaboration
  • Problem Solving
  • Strong Communication
  • Strategic Thinking
  • Flexibility
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