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Technical Implementation Manager

72% Flex
Remote: 
Full Remote
Contract: 
Salary: 
101 - 132K yearly
Experience: 
Senior (5-10 years)
Work from: 

Offer summary

Qualifications:

5+ years experience in technical implementation or integration roles, Strong understanding of APIs and webhook integrations.

Key responsabilities:

  • Lead integration of new products for select customers
  • Collaborate with Customer Experience to provide tailored solutions
Clean Simple Eats logo
Clean Simple Eats Health, Sport, Wellness & Fitness Scaleup https://cleansimpleeats.com/
11 - 50 Employees
See more Clean Simple Eats offers

Job description

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Your missions

Fountain is the market leader in high volume hiring with solutions that enable customers to get ahead of their hiring goals. Fountain’s all-in-one software allows companies to find and hire the right candidates faster. Our automated and customizable platform provides a seamless applicant experience while ensuring organizations have pipelines full of hourly talent who are ready to work.

Hundreds of customers, including Stitch Fix, GoPuff, Fetch, and sweetgreen, use Fountain to hire over 3 million workers annually in more than 75 countries.

In 2022, we closed $185M in our Series C, led by Softbank and B Capital, which 4.5Xed our valuation. Join our growing team of collaborative, compassionate, and unconventional Fountaineers as we empower our customers to exceed their hiring goals and open opportunities for the hourly workforce.

About the role:

We are seeking a highly skilled and motivated individual to join our team as a Technical Implementation Manager. In this role, you will be responsible for leading the integration of new products for select customers participating in our Beta program and beyond. You will work as a member of our Customer Experience team, working closely with Engineering and Product teams to ensure seamless integrations for our users.

To succeed in this position, it is important to have a proven track record of integrations across multiple complex systems at scale and to provide guidance for future integrations and implementations.

The Worker Experience team releases new products on a quarterly cadence, meaning new variables and integration requirements on a regular basis. You will have the opportunity to influence and create new systems and processes that will be used across the wider company when each product is released.

What you'll be doing:

  • Perform integration of Beta products for select customers, ensuring successful deployment within their existing systems
  • Act as the primary technical point of contact for Worker Experience product integrations
  • Perform complex data migrations and advanced imports/exports between multiple systems (ATS, CRM, HRIS, etc.)
  • Assist in the development of integration processes for new products as they are developed and released
  • Collaborate with the Customer Experience Lead to understand customer requirements and provide tailored solutions that meet their needs
  • Develop and maintain a deep understanding of our products, including their technical architecture, APIs, and integration capabilities

What you should bring:

  • 5+ years of experience in technical implementation or integration roles (in the HR technology industry a plus)
  • Strong understanding and experience in APIs and webhook integrations (ideally in an event-driven architecture)
  • Advanced understanding and ability to explain system-to-system integrations
  • Ability to manage time and work effectively within a fast paced, dynamic environment
  • Proven track record of successfully managing complex technical projects under tight deadlines

Nice to have:

  • Bachelor's degree in Computer Science, Engineering, or related field
  • Workato or similar integration middleware experience
  • Experience in fast paced startup environments and remote international settings is strongly preferred
  • Proficiency in a high-level programming language for scripting needs, such as Javascript, Typescript or Python
  • Familiarity with APIs, OAuth and SSO authentication methods, MongoDB, web security and scale, and generally good practices and tooling for web development and access

Salary Range: $101,000 - $132,000 USD

#LI-KS1

Even if you do not meet all the requirements above, we still encourage you to apply for this position. While we try to be thorough with our prerequisites, not everything about you as a candidate can be condensed into a list of bullet points. What do you have to lose?

Fountain offers an incredibly unique work environment. We employ a diverse team all over the world. Each Fountaineer is given the freedom to do their best work from wherever they choose. We also understand the importance of in-person connections and hold in-person meetings with your team and meet annually as an organization to build our relationships and focus on the future of moving Fountain Forward. 

The benefits we offer in the United States include competitive health plans and a retirement plan. Some Fountain-wide  perks offered to all employees across the globe include a flexible vacation policy, paid holidays, monthly lunch stipends, annual allowances for ongoing education related to your profession and career advancement, along with home office, cell phone, and wellness reimbursements. Fountain is a global employer, so some benefit offerings will vary from country to country.

Fountain is proud to be an equal opportunity workplace. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, socioeconomic status, disability, and veteran status.

For information about how we use your information and the rights you have with respect to your information, visit our Privacy Policy.

#LI-Remote

Required profile

Experience

Level of experience: Senior (5-10 years)
Industry :
Health, Sport, Wellness & Fitness
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Soft Skills

  • Team Collaboration
  • Time Management
  • Interpersonal Skills
  • Leadership
  • Ability to Work in a Fast-Paced Environment

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