Offer summary
Qualifications:
4+ years of overall ITSM experience, 3+ years experience developing on ServiceNow platform, Certifications in ServiceNow & ITIL V3 Foundation, Experience with web frameworks, web services, CMDB, Strong scripting experience and Agile methodology.
Key responsabilities:
- Developing, testing, debugging application logic
- Transforming manual processes into automated workflows
- Integration with external web services and data sources
- Designing ServiceNow roadmap for system maintenance
- Aligning with clients on service definitions and metrics