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Technical Operation Manager

Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

Bachelor’s/Master’s degree in computer science or equivalent, 3+ years of experience in similar role, Fluent in English, spoken and written.

Key responsabilities:

  • Ensure 24/7 uptime with 99.99% service reliability
  • Lead DevOps and DB teams
  • Manage capacity plans and compliance requirements
  • Oversee release management, stability, and post-incident reviews
Aristocrat Gaming logo
Aristocrat Gaming XLarge https://www.aristocrat.com/
5001 - 10000 Employees
See more Aristocrat Gaming offers

Job description

BtoBet, a leading technological solution and platform provider in the iGaming industry with a passion to deliver cutting-edge products, is on the lookout for Technical Operations Manager to join its team, reporting directly to BtoBet’s CTO.

What You'll Do

•Achieve flawless 24/7 uptime of at least 99.99% for all provided services •Manage and lead the DevOps and DB teams • Be accountable for the quality of service and performance; ensuring future demand from growth and projects is understood and factored into capacity plans for all associated systems • Ensure that everything that goes into production complies with a set of general requirements including documentation, monitoring, logging, backups and high availability setup • Ensure proper release management, including security compliance and reporting to relevant regulatory bodies • Act as the gatekeeper to a stable production environment – ensure that nothing is released to production that has not been fully tested and quality assured • Maintaining services once they are live by measuring and monitoring availability, latency and overall system health, and putting in place a suitable regime to ensure that TechOps and Technical Support teams are alerted to any service disruption or degradation taking place within the Business Unit • Provide regular and accurate management reporting on platform service performance . Ensure that all day-to-day operational activities, are carried out in a timely and reliable way • The Technical Operations Manager will take ownership of infrastructure incidents, ensuring coordination of resolving parties, effective communication to stakeholders and post incident review

What We're Looking For

• Bachelor’s or Master’s degree in computer science or an equivalent qualification • Fluent in English, both in spoken and written form • 3+ years of professional experience in a similar role • Experience leading a team of technical operations staff Software development background • Vast engineering experience with AWS technologies and security best practices • Vast engineering experience with SQL Server • Proven experience with XXL 24/7 production environments processing trillions of transactions monthly • Ability to work efficiently under pressure with tight deadlines and demanding quality objectives • Critical thinking and problem-solving skills • Good planning and organizational skills • AWS Certified Solution Architect or equivalent

Company Summary

Aristocrat Interactive 

Aristocrat Interactive is Aristocrat Leisure Limited’s (ASX:ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together.  The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB). 

About Aristocrat

Aristocrat Leisure Ltd (ASX: ALL) is a top 20 Australian listed company, with 7000+ employees worldwide.  Our company mission is to “bring joy to life through the power of play” across a growing range of land-based and digital entertainment channels every day.  Our fast-growing business sits at the intersection of technology and creativity, with innovation embedded into every aspect of our business.  Aristocrat’s business encompasses Aristocrat Gaming - the World’s #1 premium provider of casino games, innovative technology and customer experience solutions, along with Pixel United, a mobile games powerhouse. Pixel United boasts three world-leading game publishers in Product Madness, Plarium and Big Fish Games that collectively entertain millions of players every day.  Our new Real Money Gaming (RMG) business aspires to become the third global operation within Aristocrat, and the world’s go-to destination for RMG.

Our Values
  • All about the Player

  • Talent Unleashed

  • Collective Brilliance

  • Good Business Good Citizen

Travel Expectations
None

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Organizational Skills
  • Communication
  • Leadership
  • Critical Thinking
  • Planning

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