Offer summary
Qualifications:
Grade 12, Tertiary Qualification, Minimum 5 years’ experience in similar environment, Extensive knowledge of payroll and HR systems, Strong analytical and math skills.Key responsabilities:
- Support existing clients via email or phone
- Maintain customer relationships and service standards
- Identify upsell/cross-sell opportunities for new business
- Monitor support center trends and provide feedback
- Assist with projects and system navigation troubleshooting