Manager, Maintenance Field Engineer
Offer summary
Qualifications:
Bachelor’s degree preferred, 5+ years elevator experience.Key responsabilities:
- Provide technical guidance to field associates
- Ensure safe work practices compliance
- Investigate and resolve critical customer problems
- Interface with customers and provide solutions and consultations
- Monitor tests, inspections, and data reports
Job description
Your missions
Date Posted:
2024-05-15Country:
United States of AmericaLocation:
OT400: TAH - WEST COLUMBIA, SC 101 CORP BLVD SUITE 105, WEST COLUMBIA, SC, 29169 USAOtis Elevator Company is searching for a highly motivated Manager, Maintenance Field Engineer to provide technical support and guidance to all field associates.
Essential Responsibilities
- Provide technical support to the field and lead and train field associates engaged in construction, service, and modernization projects
- Ensure that all field personnel comply with safe work practices in accordance with EH&S standards
- Thoroughly investigate and resolve all critical customer problems with the use of Otis and non-Otis products
- Interface with internal and external customers and identify solutions and provide consultations as needed
- Monitor field tests, first inspections, and data reports
- Consult with superintendents, constructors, adjusters, and service managers regarding problems encountered with product performance
- Proactively offer assistance to the region regarding the malfunctioning of equipment
Education / Certifications
- High school degree required; Bachelor’s degree preferred
- Basic Qualifications
- 5+ years relevant technical elevator experience required
- Ability to work in a highly team-oriented and dynamic environment
- Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers
- Needs to be self-motivated and able to manage many simultaneous projects and responsibilities
- Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software
- Strong leadership skills, goal-orientated, strong time management and organizational skills
- Working knowledge of Otis and non-Otis software, as well as preferred experience with current and vintage Otis and non-Otis products
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.
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Experience
Hard Skills
Soft Skills
- Strong communication skills
- Self-motivated, multitasker, strong leadership and organizational skills
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