Deputy Sales Manager - Thermoplastics, West

Working at Freudenberg: We will wow your world!

Responsibilities:

• Assist customers in their efforts to be cost-effective, using effective value-added selling techniques to outline the benefits of our products.

• Grow market share in assigned territory; Meet or exceed annual territory budgeted forecast.

• Meet or exceed division’s average selling prices in the core product lines to maintain profitability levels.

• Identify and communicate industry trends, territory activities, competitive activity, and customer requirements to ensure that Chem-Trend can meet or exceed expectations within the industry segment and other new markets.  Prepare timely written and verbal reports.

• Assure that all customer accounts are current, developing strategies with customers to ensure timely payments, as required.

• Maintain excellent working relationships with customers through regular contact with decision-makers, corporate management, and influential personnel at any level.  Maintain Chem-Trend’s image of supporting the product after the sale through excellent customer service.

• Sell all assigned product lines to customers to secure market-place position.  Utilize purchase agreements and long-term contracts to prevent competitors from selling low margin products and placing profitable products at risk.  Diffuse competitive threats at key accounts with a sense of urgency.

• Use product selection criteria to ensure the best product or technology is offered to customers to provide customer satisfaction and profitability.

• Develop and present proposals to customers to promote the “Chem-Trend Advantage.”

• Conduct training for customers to ensure proper application of products by operators.

• Provide technical assistance to customers and troubleshoot product and process issues.

• Conduct product trials for new product developments and provide feedback to the technical staff and the laboratory. 

• Effectively utilize the company’s resources in managing the day-to-day operation of the territory.

• Handle all products in accordance with environmental regulations.   

• Collaborate internally to develop new products and improve existing products to meet customer needs.  

• Enhance Chem-Trend’s image of superior technology, sales and technical service across the industry through direct contact with corporate and technical headquarters of customers, professional organizations and industry suppliers.  

• Establish good working relationships with back end teams/ operations. 

• Support Channel partners and customers with timely problem-solving and general product information.  

• Developing and delivering technical presentations to customers. 

• Provide on-site technical support and training to customers and channel partners as required; evaluate new product technology. 

• Develop sales and value selling skills to assigned customers. 

• Monitor activity of new product introductions to bring forth timely testing of new products into the field.   

• Report competitor activity, such as product, performance, and personnel changes. 

• Other duties as assigned.

Qualifications:

• Bachelor’s degree in Chemistry , Science, or equivalent experience in the industry 
• 4-6 years of experience in sales and technical service, preferably in the chemical specialty field
• Experience in value selling
• Team Player and ability to travel regularly.
• Preference will be given working with Thermoplastics industry/Footwear industry

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.