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Medical Assistant

72% Flex
Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
United States

Offer summary

Qualifications:

Active Medical Assistant Certification, 2+ years experience as a Medical Assistant.

Key responsabilities:

  • Provide support services to neurodegenerative community
  • Lead workflow and technology implementation for company growth
Synapticure Inc. logo
Synapticure Inc. Startup https://synapticure.com/
11 - 50 Employees
About Synapticure Inc.
Synapticure is a specialty telehealth clinic transforming the experience & outcomes of neurodegenerative disease for patients and caregivers. Founded in 2021 by an ALS patient and caregiver, our care model includes quick and easy access to neurologists, behavioral health including psychiatry and therapy, care coordination and additional services into one integrated care experience. With inclusive insurance coverage including Medicare, we treat patients in all 50 states with ALS, Parkinson’s, Huntington’s, Alzheimer’s and related Dementias. Synapticure partners with health plans, providers, and community organizations to improve the lives of the more than 10 million Americans living with neurodegenerative disease.
See more Synapticure Inc. offers

Job description

Logo Jobgether

Your missions

Provide support services on behalf of Synapticure to the neurodegenerative community across the US. You will be part of a team that provides support services to patients, caregivers and loved ones affected by neurodegenerative diseases, in order to drive real, measurable change in how people are affected by neurodegenerative diseases.

Additionally, in the early stages of the company development, you will lead the development and execution of workflows, technology implementation and other documentation and plans to support the operational growth of an early stage company.

Synapticure is a for-profit entity that aims to give all neurodegenerative  patients access to the best care while fueling the advancement of personalized treatments. We do so by creating a guided journey for each patient, their caregiver and family that educates and empowers while facilitating access to critical tests and leading experts. 

You
You are passionate about improving patient satisfaction and outcomes. You’re comfortable representing the company in communication with Medical office’s, patients and caregivers. You are thoughtful, organized, curious and empathetic; kind and sincere.  You love the ability to impact someone’s life. You are eager to be involved in a program from inception and are comfortable with growth, change and evolution to meet the needs of the patients with neurodegenerative diseases. You are comfortable and confident with technology.

Your Role
The Medical Assistant oversees medical record retrieval, creation of summary files based on those records (which require a basic understanding of medical language and extremely clear documentation) and completing paperwork to provide referrals to specialists.

Essential Functions
  • Adhering to HIPAA guidelines and standards, provides advocacy support on behalf of patients and families with clinical providers, billing and insurance companies, and other partners in the care team as needed.
  • Maintains accountability to ensure high quality standards in client and partner interactions ensuring the highest levels of privacy and confidentiality.
  • Follows standardized processes including operating procedures, quality assurance and documentation, in order to create high levels of efficiencies and effectiveness.
  • Maintains positive and effective relationships within the multidisciplinary Care Coordination and broader Synapticure team to ensure a streamlined and supportive experience for patients.
  • Collaborates with internal teams to ensure appropriate representation of Synapticure to external audiences.
  • Nurtures and maintains positive and effective relationships with medical and community partners.
  • Speaks expertly internally and externally about the program and company.

    • Minimum Qualifications
  • Active Medical Assistant Certification
  • 2+ years experience as a Medical Assistant


    • Preferred Qualifications
  • Experience handling and reviewing medical records.
  • Experience in a startup or organization that has experienced rapid growth and change.
  • Experience in coordinating and managing referrals.
  • Exceptional communication skills.
    • - Position is full-time/exempt with competitive salary and benefits package including health insurance offering.
    - Salary range for this role is competitive depending on the candidate’s level of experience.
    - This position is remote and work would be based in your home.  The necessary technology would be provided to work out of your home.

    Required profile

    Experience

    Level of experience: Mid-level (2-5 years)
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    Medical Records ReviewDocumentationHIPAASoftware Quality AssuranceReferral Selling

    Soft Skills

    • Advocacy
    • Patient Communication
    • Empathy
    • Organization
    • Curiosity
    • Helpfulness
    • Excellent Communication
    Are you interested?

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