Senior Cross Technology Sales Specialist

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Working at NTT

Key Roles and Responsibilities:

• Assert subject matter expertise in a technology domain, multiple domains or solutions set.
• Support the closure of sales based on technology domain knowledge.
• Address the technology conceptual challenges during the sales process.
• Assert a high level of relevant product and service knowledge to have meaningful conversations with potential and existing clients.
• Maintain awareness of the competitive landscape, market pricing, and strategy and how to penetrate a new market.
• Contribute to the knowledge base of NTT's solutions and services within a practice area or service area by sharing best practices with internal teams, as well as client teams.
• Own the client relationship and continuously build a professional relationship within assigned accounts.
• Work with relevant technology vendors and ensure a deep understanding of their solutions and how they can contribute to our own solutions set.
• Engage and interact with clients to uncover and understand client business goals.
• Articulate the solution/deliverables that the client requires, as opposed to the products that they need to buy.
• Articulate our value propositions throughout all steps in the sales process.
• Conduct functional gap analysis and address business issues raised by clients.
• Prepare and conduct client workshops and presentations.
• Establish relationships with multiple client stakeholders and secure deals with clients to achieve assigned sales quotas and targets.
• Use understanding of the client’s business and depth of knowledge on the technology-specific solution to personalize the recommended solution in line with the client’s need.
• Identify opportunities and close sales deals.
• Identify and act on new sales opportunities within an account and work with the sales teams to drive them to closure.
• Pursue and land qualified leads identified by the client managers and other lead generation sources.
• Work alongside Client Managers to support the sales process, position technology solutions, and close the deal.
• Execute on the sales strategy and support the wider territory sales plan, defining own plan for the solution to ensure that sales target is achieved.
• Develop and maintain clear account plans for appropriate clients and targets.
• Discover, forecast, and run opportunities in the medium and long-term.
• Defining deals and scope and document solutions to meet customer requirements.
• Identify, assess and highlight client risks that could prove detrimental to the client’s organisation and credibility.
• Support the sales process and collaboratively work with sales teams, especially Client Managers, to successfully close the deal.
• Partner with internal teams to ensure the scope of work and proposals are tracked and managed.
• Work closely with other in-territory counterparts and matrix teams to achieve the shared goal of growth.
• Use NTT’s sales methodologies and tools such as opportunity plans, and account plans to drive the sales process.
• Develop and implement an opportunity plan, to provide regular check-ins with the primary point of contact and have an established process for getting buy-in from all stakeholders.

Knowledge, Skills and Attributes:

• Demonstrate success in achieving and exceeding sales and financial goals.
• Competent in developing and encouraging meaningful customer relationships up to C-level.
• Delivery of engaging sales presentations.
• Proficiency in team selling approach.
• In-depth knowledge of competitors and ability to apply competing successful sales strategies.
• Ability to define sales strategy.
• Client-centric approach, able to understand customer problems and find best-fit solutions.
• Flexible to adapt quickly to short, new missions or urgent deadlines.
• Negotiation skills to craft solutions that are beneficial to customers, partners, and NTT overall.
• Close attention to maintaining up to date, accurate sales forecast and close plans.
• Strong business acumen.
• Client engagement and management skills.
• Sales solution skills.
• Phenomenal teammate, you know how to drive sales teams and collaborate with them.

Academic Qualifications and Certifications:

• A bachelor's degree or equivalent in a Technical or Sales field or related is preferred.
• Certified in industry relevant structured sales methodologies and negotiation skills.
• Vendor accreditations desirable.

Required Experience:

• Advanced sales experience in a technology or services environment.
• Advanced understanding of IT Managed Services environment.
• Advanced demonstrable experience of solution-based selling with a proven track record of sales over-achievement.
• Advanced demonstrable experience in selling complex solutions and services to C-Level clients.
• Advanced experience in resolving a wide range of issues in creative ways to meet targets and objectives.
• Advanced experience in networking with senior internal and external people in the specialist area of expertise.
• Advanced level capability and the ability to work independently with little instruction on day-to-day workload.

Skills Summary

Workplace type:

Equal Opportunity Employer

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category