Senior Sales Engineer

As the technology firm that created the mobile world and a rich history of 145 years of building ground-breaking solutions and innovative technologies supported by 60,000+ patents, Ericsson has made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you are welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team.

Ericsson Enterprise Wireless Solutions (BEWS) is the group responsible for leading Ericsson’s Enterprise Networking and Security business. Our growing product portfolio spans across wide area networks, local area networks and enterprise security. We are the #1 global market leader in Wireless-WAN based enterprise connectivity solutions and are growing fast in enterprise Private 5G networks and Secure Access Services Edge (SASE) solutions.

How Will You Contribute to the Company?

The Senior Sales Engineer will work closely with customers and partners as the primary point of contact for technical sales, feedback, and resolution of issues and will be the customers' advocate for issues that require assistance from the PM/R&D team. You will provide feedback to the Product Management team on new feature requests and product enhancements from your customer base. Travel within the territory is required as necessary to support company-based engagements. This is a highly impactful role – You will have a compelling opportunity to impact the business and advance your career. The Senior Sales Engineer will come on board with the full support of the executive team and is an amazing opportunity for someone who has a history of completely dominating their territory and who wants to make an impact on building the next iconic cloud security company

What Will You Do?

• Work closely with customers and partners as your primary point of contact for feedback and resolution of issues and will be the customers' advocate for issues that require assistance from the PM/R&D team

• Provide feedback to the Product Management team on new feature requests and product enhancements from your customer base

• Travel within the territory is required as necessary to support company-based engagements

• Objective #1 is to exceed our sales targets

• Articulate the benefits of Global Cloud and ZTEdge architecture to our target audiences, typically senior security management up to CISO and CIO

• Articulate the benefits of SDWAN SASE and ZTNA architecture to our target audiences, typically senior security management up to CISO and CIO

• Articulate the high-level benefits of Netcloud Manager, Netcloud Exchange (NCX) and all other Company architecture and portfolio to our target audiences

• Construct best practices for presentations, demos, and Proof of Concept/Value exercises as well as overall win strategy

• Take an active role in your region’s customer success and help resolve any customer satisfaction issues, escalating cross-functionally when needed

• Understand the customer need and establish the company's product as the best solution that addresses that customer's requirement and provides business value

• Present the ZTEdge cloud security solution to prospective customers

• Create and deliver demonstrations of the products

• Gather customer technical and business requirements

• Work trade shows as necessary

• Provide insight on competitive solutions and differentiate between them

• Create evaluation test plans with customers and partners and manage the evaluation process to a successful conclusion

• Lead Proofs-of-Concept (POCs)

• Present at Conferences and Seminars and online Webinars

• Respond effectively to RFIs/RFPs

• Exhibit passion for helping customers and delivering satisfaction even when faced with difficult customers and situations

Qualifications

Minimum Qualifications:

• Seven (7+) years of relevant experience as a Sr. SE with a proven track record and demonstrable skills at presenting technical information at the business executive level or the architect level

• Appropriate industry certifications (e.g., CISSP, CCSK, CCSP, CCSE, GCFW, PCNSE, JNCIS-SEC/JNCIP-ENT, GCIH, etc.)

• Advanced level network technology certifications (e.g., CCNP, CCIE, CCSP, JNCIE, etc.)

• Bachelor's degree; preference for computer science or related degrees

• Strong empathy for customers AND passion for revenue and growth

• Strong communication (written and verbal) and presentation skills ranging from tech level up to senior executives

• Comfortable in public speaking and presenting to both internal and external executive audiences

• Ability to scale from the whiteboard to working with security architects to influencing CISOs

• Demonstrable hands-on experience with systems installation, configuration, and administration of networking / SDWAN and Security endpoints along with experience with Linux, MacOS, Windows-based, iOS, and Android systems

• Knowledge of certificates, key management systems, HSM, and related protocols

• Proven hands-on experience with cybersecurity and networking solutions & technologies including SWG, CASB, ZTNA/VPN, NGFW, IAM, DLP, Data security, and writing regex expressions

• Experience working with Cloud Identity Providers, SIEM, SOAR, EDR, and SD-WAN Deployments and Integrations

• Experience working with public cloud environments (AWS, Azure, OCI, and GCP)

• Working knowledge of the broader threat landscape and the ability to distil technology trends and explain complex behaviors and architectures in simple terms

• Experience working in and selling cloud-based technologies (SaaS, IaaS, and PaaS)

• Demonstrable experience with scripting languages such as Python, and REST API framework

• Prior experience with other vendor Cloud Security solutions is advantageous

• Strong security skills that would include hands-on experience with Zscaler, Netskope, Palo Alto, Broadcom, McAfee, Check Point, Cisco, and/or similar

• Fluent written and verbal English and Japanese language skills

• Knowledge of Japanese security landscape

#LI-Remote

Why Ericsson Enterprise Wireless Solutions?

At Ericsson Enterprise Wireless Solutions, we are one team - all in on inclusion. Celebrating the uniqueness of our individual team members across the globe helps us build diverse teams where we all can thrive. Our connected, community-focused culture enables each one of us to perform at our best and fully be ourselves. 

Our values drive everything we do: 

• Respect: we don't point a finger; we lend a hand.
• Integrity: we do the right thing, even when it is hard; we make fact-based decisions.
• Perseverance: we accept and embrace change; we have a passion to win!
• Professionalism: we hold each other accountable.

We are creating the future of global connectivity and community. Come join us. You belong here.