SHDT-CS DEL-(Sr.) Remote Service Solution Manager

Do you want to join us in helping to fight diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally.

Responsibilities:

• You are responsible for shaping a holistic remote service approach for medical devices in China that fits to local market needs (addressing the evolution of regulations), utilizes common technology and best practices (providing a cost-effective and regulatory-compliant solution).
• You perform a market analyzes for domestic remote service solutions and evaluate with the project team the impact across the entire organization (local / global service organization as well as the business lines). You define and execute corresponding measures while considering all potential options (in-house / external / hybrid solutions) as well as balancing the various interests.
• In your role, you are responsible for projects in their entirety (i.e., analysis, definition, implementation, and completion) with the aim of limiting risks, exploiting opportunities, and achieving project goals in required quality, on schedule and within budget. This includes the professional and continuous evaluation of costs, benefits as well as risks.
• You are in close exchange with the respective stakeholders of the local service organization, global headquarter functions and business lines. You report the project progress to the steering committee and communicate with the senior management.
• You possess a diverse toolbox to analyze interdependencies and develop solutions together with an international project team.
• You always keep the long-term goals in mind when developing solutions, weigh options comprehensively against each other, and lead them to a sustainable decision for our customers and the company.
• We own it: You are passionately committed to the success of Siemens Healthineers.
  
  

Requirements:

• You can demonstrate many years of solid experience (around 10 Years) in project management, ideally with a focus on the implementation of IT solutions for Chinese market.
• You are proficient in various methods in agile and traditional project management and can ideally prove this with corresponding certifications.
• You also have several years of professional experience in the IT environment and have acquired very in-depth knowledge in the design, development, and operation of IT solutions (up-to-date technology stack is preferred, e.g., virtualization, containerization and cloud-native solutions) in order to be able to engage in technical discussions at eye level. Ideally, you already have experience with the DevOps model and an ITIL4 Foundation certification.
• You are proficient in various methods in agile and traditional project management and can ideally prove this with corresponding certifications.
• You have excellent social skills, negotiation skills, and assertiveness to develop and implement decisions across all professional disciplines and various hierarchical levels.
• You can demonstrate your communication strength in both Chinese and English with business fluency. You will be active in a global team in both Chinese and English-speaking environment.
• Your digital competencies in research, analysis, and preparation of data and information support you in efficiently identifying and solving challenges.
• You have completed a degree, preferably in an engineering discipline with a focus on project management or information technology.
  
  

Our global team:

We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. We aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

Our culture:

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

As an equal opportunity employer, we welcome applications from individuals with disabilities.

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open.

To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.