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Remote Call Center Rep

Remote:

Full Remote

Contract:

Fixed term

Experience:

Junior (1-2 years)

Work from:

Texas (USA)

Offer summary

Qualifications:

1+ year call center experience, Cosmetics/beauty background desirable, Ability to handle fast-paced environment, Strong communication and problem-solving skills, High School Diploma or equivalent.

Key responsabilities:

Take inbound sales calls, upsell and cross-sell
Maintain and update customer database
React promptly to meet customer needs
Demonstrate creativity and excellent judgment

TRC Talent Solutions https://trctalent.com

51 - 200 Employees

See more TRC Talent Solutions offers

Job description

TRC Talent Solutions is hiring FULLY REMOTE Call Center Representatives for a well-known company located in Irving, TX. These positions have a starting pay of $14/hr. The hours of operations are 8am-8pm Monday-Friday and 8am-4:30pm Saturdays. Interested candidates must be able to work either 8am-5pm or 11am-8pm during the week and Saturday 8am-4:30pm.

Responsibilities:

Take inbound calls for order placement
Up sell and cross sell additional items
Answer inquiries while maintaining and updating the customer database
Maintain a sense of urgency in responding to the customer needs
Be creative and go above and beyond when assisting our customers
Accurate and efficient order entry and maintenance of customer files
Ask probing questions and overcome objections

Requirements:

Min. 1 year of previous call center experience
Previous experience in cosmetics/beauty is desired
Pleasant and professional telephone etiquette
Ability to adapt to the fast-paced internet environment
Problem solving skills
Excellent judgment and decision-making skills
Strong verbal and written communications skills
Demonstrated customer service skills
PC literate and basic typing skills (at least 30 wpm)
Regular and punctual attendance is a must
High School Diploma or equivalent
Pass a background check (no misdemeanors or felonies involving violence, theft or sexual convictions)

If interested and you meet these requirements, we encourage you to apply! To receive consideration for future career opportunities, please email your resume to resumes@trctalent.com. We look forward to working with you!

TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.