Who are we?
Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
Our culture is based on collaboration and the growth and development of our teams. We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
Principal Product Manager, Unified Portal
Equinix is seeking a Principal Product Manager to lead of our efforts in crafting a unified portal platform experience within our Platform & Engineering Services organization. In this role, you will be responsible for overseeing the seamless integration of multiple product-specific portals into a single, cohesive platform. Your focus will be on improving the overall customer experience by furnishing a platform that enables customers to efficiently access and utilize Equinix's wide array of products and services. This involves working closely with cross-functional teams to spearhead the development and delivery of a unified, seamless user experience. Through collaboration and coordination, we aim to ensure that the platform we create meets the diverse needs of our customers effectively and enhances their satisfaction with our offerings.
Lead the development of the product vision, strategy, and roadmap for the unified portal platform. Define clear objectives and priorities in alignment with Equinix's business goals and customer needs.
Work closely with engineering, design, customer support, marketing, sales, and other stakeholders to ensure alignment and successful execution of the unified portal roadmap. Foster a collaborative and innovative environment to drive product excellence.
Champion a user-centric mindset throughout the product lifecycle. Conduct extensive user research, gather insights, and translate findings into actionable product enhancements that enhance customer satisfaction and drive engagement.
Drive the end-to-end product development process, from concept to launch. Collaborate with engineering and User Experience Design teams to define product requirements, manage sprints, and ensure the timely delivery of high-quality features and updates.
Establish key performance indicators (KPIs) and metrics to measure success. Continuously monitor performance, analyze data, and iterate on the product to enhance usability, functionality, and overall user experience.
Influencing executive leadership with clear written documents conveying complex business and technical problems and solutions.
Define tools and resources needed to achieve goals
Stay abreast of industry trends, competitive landscape, and emerging technologies relevant to the digital experience space. Identify opportunities for innovation and differentiation to maintain Equinix's leadership position in the market.
Collaborate with multiple functional areas such as Product Management, Engineering, UX/UI, and Customer Support.
Bachelor’s degree in a technical field of study
Over 10 years of experience working as a Product Manager
Hands-on experience leading teams building seamless self-serve web portal experiences with deep technical understanding of digital experience for Enterprise, B2B and Developer personas
More than 5 years of software product/platform development experience, include API development
Proficient in defining epics and writing user stories
Deep understanding and experience in UI and UX design
Knowledge of evolving cloud business models
Data-driven decision-making experience
Experience with partner business models, go-to-market motions, channels, resellers, and System Integrators Experienced in working within global technology organizations, adept at building cross-functional relationships at all levels.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
The United States targeted pay range for this position in the following location is / locations are:
San Francisco, CA / Bay Area: $160,000 to $273,000 per year
California (Non-SF/Bay Area), Connecticut, Maryland, New York, New Jersey, Washington state: $153,000 to $261,000 per year
Colorado, Nevada, Rhode Island: $139,000 to $237,000 per year
Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.
This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.
The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.
As an employee, you become important to Equinix’s success. Details about our company benefits can be found at the following link:
USA Benefits eBook
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
