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ServiceNow ITSM Integration developer

72% Flex
Remote: 
Full Remote
Contract: 
Full time
Work from: 
India

Offer summary

Key responsabilities:

  • Design, test, deploy ServiceNow integrations
  • Customize, configure ServiceNow platform
  • Troubleshoot integration issues and support users
  • Document integration designs and procedures
  • Collaborate with IT team for solution design
APN Consulting Inc. logo
APN Consulting Inc. Information Technology & Services SME https://www.apnconsultinginc.com/
201 - 500 Employees
About APN Consulting Inc.
We are APN Consulting, a leading MBE provider of both staffing (IT, non-IT and Healthcare) as well as IT services. Headquartered in NJ with offices throughout the United States and India, we are a trusted resource for clients across a broad range of market segments, most notably finance, banking, healthcare, and insurance. Staffing: We partner with a vast array of companies, from small enterprises to some of the world’s most trusted brands to supply permanent, contract as well as contract to hire solutions in the areas of IT, Finance, Admin, Marketing and others. Healthcare Staffing: Through our subsidiary, APN Healthcare Solutions (www.apnhealthcare.solutions), we provide temporary or permanent healthcare professionals in the nursing and allied healthcare segment to wide range of healthcare organizations. Salesforce Solutions: APN is a Salesforce Consulting Partner and delivers a full range of services, including implementation, integration, customization and cloud app development to help companies accelerate their adoption and use of Salesforce.com. Activities Management Application for Assisted Living and LTC: Built on the force.com platform, Patient Care Cloud is a unique, cloud based application to help healthcare facilities manage resident activities and connect families to their loved ones. IT Services: APN provides cloud consulting services such as roadmap, strategy and assessment as well as mobile strategy and application development.
See more APN Consulting Inc. offers

Job description

Logo Jobgether

Your missions

APN Consulting has an immediate need for a direct client requirement:
ServiceNow ITSM Integration developer
Remote

As a mid-level ITSM integration developer specializing in ServiceNow, your role involves leveraging your expertise in both IT Service Management (ITSM) principles and the ServiceNow platform to integrate various systems and streamline processes within organizations. Here's an overview of what your responsibilities might entail:
  • Integration Development: Your primary responsibility is to design, develop, test, and deploy integrations between ServiceNow and other systems used within the organization. This could include integrating with monitoring tools, asset management systems, HR platforms, CRM systems, etc. You'll need to be proficient in technologies such as REST, SOAP, XML, JSON, and possibly scripting languages like JavaScript.
  • Customization and Configuration: You'll customize and configure the ServiceNow platform to meet the specific needs of the organization. This may involve creating custom workflows, forms, UI policies, business rules, and other components within ServiceNow.
  • Troubleshooting and Support: You'll be responsible for troubleshooting issues related to ServiceNow integrations and providing support to end-users. This requires strong problem-solving skills and the ability to communicate effectively with both technical and non-technical stakeholders.
  • Documentation and Best Practices: You'll document integration designs, configurations, and procedures to ensure that they are well-documented and easily understandable by other team members. Additionally, you'll stay up-to-date with best practices in ITSM and ServiceNow development to ensure that integrations are built in a scalable and maintainable manner.
  • Collaboration: You'll collaborate with other members of the IT team, including system administrators, business analysts, and project managers, to gather requirements, design solutions, and implement integrations that align with the organization's goals and objectives.
  • Continuous Improvement: You'll continuously look for opportunities to improve existing integrations and processes, whether it's optimizing performance, enhancing functionality, or automating manual tasks.

Required profile

Experience

Industry :
Information Technology & Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

ServiceNow DevelopmentSoftware IntegrationIntegration ToolsServiceNowRestAssuredXMLJSONJavaScript

Soft Skills

  • Problem Solving
  • Effective Communication
  • Team Collaboration
Are you interested?

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