Offer summary
Qualifications:
Bachelor’s Degree in business or healthcare related field., Minimum 8 years of operations management experience., Demonstrated strong focus on customer service., Excellent communication and negotiation skills., Proficiency in Microsoft applications, conflict resolution..
Key responsabilities:
- Coordinate patient service and client satisfaction.
- Onboard, train, and develop program staff.
- Analyze industry trends for program compliance.
- Deliver client updates and presentations.
- Collaborate for continuous process improvements.