About Attentive:
Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer's purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, Dickey’s Barbecue Pit, and Wyndham Resort, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love.
Who we are
We’re looking for naturally curious, creative people that can think on their feet and enthusiastically tackle problems head on. As an Attentive Manager of Solutions Architecture (SA) you will lead a team that works with our customers to “make the magic happen” with Attentive’s suite of products.
SAs serve as a key link between Client Strategy and Engineering as a technical resource for clients, communicating how our technology can be employed to reach their goals and grow their business. Solutions Architects are responsible for the following:
Technical Solutioning
Technical Expertise and Leadership
Client Relationship Management
Project Management
The Solutions Architect Manager can communicate well with any audience from developers to executives, manage client expectations and ensure Attentive receives everything it needs from clients in order to execute.
Why Attentive needs youManage a team of Solutions Architects, with the aim of providing white glove service to both top tier and mid market clientsServe as a resource for the Solutions Architect team, providing hands-on guidance and mentorship in a player/coach roleImplement new processes, documentation, and operations vital to scaling the teamProvide general technical expertise about the entire digital ad ecosystemPerform technical presentations to clientsTranslate client requests into business and functional requirements
About youRemote, West Coast2+ years prior experience managing teamsStrong mentorship and technical skills to shape Solutions Architects into technical experts A keen understanding of when to step in and provide next-level supportStrong client-facing communication skills; ability to explain technical capabilities to both technical and non-technical audiencesAffinity for problem solving and crafting creative, reusable solutionsInsightful, innovative and adapts well to a dynamic and fast-paced environmentHTML/CSS experience requiredStrong understanding of at least one programming and scripting language such as: JavaScript, SQL, PHP, Python.Knowledge of and experience with ad serving and trouble-shooting JavaScript tagsExperience with 3rd party data providers both from targeting and analytics standpointUnderstanding of client CRM data and PII issuesStrong decision-making and critical thinking skillsExceptional organization and prioritization skillsYou'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
For US based applicants:
- The standard base salary range for this position is $105,400 - $145,000 + Bonus
- This position is eligible for equity in the form of RSUs
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Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
Learn more about
AWAKE, Attentive’s collective of employee resource groups.
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation.
