Company: Oak Street Health
Title: Population Health Clinical Pharmacist
Company Description:
Oak Street Health is a rapidly growing company of primary care centers for adults on Medicare in medically-underserved communities where there is little to no quality healthcare. Oak Street's care is based on an entirely new model that is based on value for its patients, not on volume of services. The company is accountable for its patients' health, spending more than twice as long with its patients and taking on the risks and costs of their care. For more information, visit http://www.oakstreethealth.com.
Role Description:
This position on the population health team will act as a liaison between patient, provider, and pharmacy to promote medication adherence and improve pharmacy quality measures, specifically the CMS STARS measures proportion of days covered (PDC) and Medication Reconciliation Post Discharge (MRP). The pharmacist will complete patient outreach to identify and address medication adherence barriers and serve as a medication adherence subject matter expert for the organization. This position will spend approximately 70% of the time on direct patient care and 30% on strategic work around optimizing pharmacy quality measures. This is a remote work position and candidates must be comfortable with telephonic patient interaction.
Bilingual Spanish required.
Core Responsibilities:
Direct Patient Care Activities
Complete telephonic outreach to patients to identify adherence barriers and recommend personalized strategies for patients to improve their adherence and manage their medications
Address clinical questions/issues escalated from pharmacy technicians
Complete comprehensive medication reviews (CMRs) with patients and make evidence-based recommendations to providers to optimize medication therapy such as recommending guideline based treatment, addressing adverse drug reactions, simplifying medication regimens, and resolving cost barriers
Telephonically counsel new start patients to promote adherence and persistence of maintenance medications
Reconcile current medication list with discharge medication list to ensure patients are taking correct medications following a hospital or skilled nursing visit
Non-Direct Patient Care Activities
Lead training sessions on MRP best practices for transitional care RNs
Audit RN MRP for completeness/accuracy and provide coaching and feedback to RNs
Create drug monographs to be presented to Pharmacy & Therapeutics Committee
Investigate and respond to provider drug information questions
Create content for provider in-services (e.g., medication adherence best practices, clinical practice guidelines updates, etc.)
Participate in meetings with Population Health Directors and regional medical leadership to develop strategies to achieve quality measure goals
Other duties as assigned
What are we looking for?
This is a remote position and the candidate can be located anywhere but must be licensed as a pharmacist in good standing in the state they reside
Ability to obtain pharmacist license in additional states as needed
Minimum of 2 or more years of experience in medication therapy management, Medicare STARS or HEDIS quality measures, managed care pharmacy, or population health
Familiarity with CMS STARS and medication adherence strategy
Excellent customer service skills and phone etiquette
Strong working knowledge of MS Office and Google documents/spreadsheets
Ability to synthesize and analyze large amounts of data to make sound business decisions
Board certification (BCPS, BCACP, BCGP, etc.) a plus, but not required
US work authorization
Someone who embodies being 'Oaky'
What does being 'Oaky' look like?
Radiating positive energy
Assuming good intentions
Creating an unmatched patient experience
Driving clinical excellence
Taking ownership and delivering results
Being scrappy
Why Oak Street?
Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:
Collaborative and energetic culture
Fast-paced and innovative environment
Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits
Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers.
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