Embedded Senior Manager: Asset protection strategy and capability, DRC

Control Risks is a specialist risk consultancy that helps to create secure, compliant and resilient organizations in an age of ever-changing risk. Working across disciplines, technologies and geographies, everything we do is based on our belief that taking risks is essential to our clients’ success. We go beyond problem-solving and give our clients the insight and intelligence they need to realize opportunities and grow. From the boardroom to the remotest location, we have developed an unparalleled ability to bring order to chaos and reassurance to anxiety.

This role requires the Embedded Consultant to be deployed on site in the Democratic Republic of Congo (DRC) for the duration of their deployment.

The successful candidate will be accountable for leading and delivering operational strategy and capacity development for the Asset Protection Department with specific focus on loss prevention, investigations and the training and development of Asset Protection employees. The Embedded Consultant is responsible for ensuring that all Asset Protection and security service provider personnel deployed are appropriately trained with particular focus on the application of Force Continuum and the Voluntary Principals of Security and Human Rights (VSHPR).

The Embedded Consultant will be required to define and take ownership of strategies developed, as well as provide the training required to deliver best-in-class Asset Protection capabilities required to enable and maintain a safety and cost conscious operation. This role requires the candidate to be business focused to facilitate a high-performance culture of continuous improvement and operational excellence within their department. Through intelligence gathering and analysis, the Embedded Consultant should enable loss prevention, investigations and the management of public security and legal service relationships, which are key to the deliverables of the role.

The Embedded Consultant should be a process and result driven leader who promotes safety, employee development, efficiency, and proactivity. In doing so, the candidate should facilitate cross departmental co-operation and collaboration to deliver in depth security and maximize business value, by ensuring site and corporate strategic initiatives are translated into business goals.

Task and Responsibilities

Personal qualities:

• Possesses and maintains a high level of personal, organizational, and societal values.
• Is honest and trustworthy, engages in law abiding behavior; and respects the property and possessions of others demonstrating a high level of ethical standards.
• Ability to exercise discretion, judgement and confidentiality when undertaking responsibilities.
• Focuses efforts on the achievement of results across a unit or multiple teams whilst maintaining effectiveness and high standards.
• Possesses well developed organizational skills. Is able to prioritize workload to meet deadlines, is achievement oriented, proactive and accepts responsibility for outcomes (positive or negative).
• Works effectively and cooperatively with others outside of formal lines of authority.
• Establishes and maintains good working relationships; supports and enables collaborative behaviors.
• Respects differences and ensures that all can contribute; is inclusive and respectful.
• Maintains stable performance and composure under pressure or difficult situations.
• Committed to employee development and capacity building.

Interpersonal attributes and skills:

• Articulating arguments clearly and persuasively.
• Data driven.
• Communicating complex issues simply and influentially.
• Conducting and completing projects in collaboratively.
• Develops and participates in relationship networks that facilitate safety and operational improvements.

Planning and executing:

• Manages priorities well and able to switch and refocus on demand.
• Drives work to completion, holds self and others accountable.
• Shows good judgement and excellent leadership.
• Fosters teamwork and team play.
• Demonstrated success in succession planning and execution.

Health, safety, environment, community, and risk

• Champions proactive management of High-Risk Tasks, Fatal Hazard Protocols, and Critical Controls
• Defines and sets health and safety expectations in line with industry best practice.
• Empowers Asset Protection Strategy and Capability teams to make risk-based health and safety decisions.
• Enables the safety leadership improvement program within Asset Protection.
• Drives business partner safety management and engagement across areas of accountability.
• Verifies and enables the safe and healthy execution of all activities to design, schedule, and budget.
• Respects the importance of community, environment and security to the operations and manages area of responsibility in recognition of the need to maintain the social license to operate including ensuring compliance to company expectations and all relevant national regulations and laws.
• Manages change and risk through the application of appropriate assessment and quantification process to ensure that the business is not deliberately or inadvertently subjected to unnecessary risks.
• Maintains an active operational security risk register, provides threat analysis and review with effective escalation processes and response plans.

Leadership, people, development, and communication

• Actively pursues the advancement of all employees through succession planning and competency development.
• Ensures all personnel understand relevant strategies and goals; translates into day-to-day activities.
• Clearly and succinctly conveys information and ideas to individuals and groups; communicating in a focused and compelling way that captures and holds others’ attention.
• Sets and communicates clear expectations and responsibilities supported by meaningful appropriate Key Performance Indicators (KPI). Measures performance and provides feedback against those indicators.
• Empowers and monitors others to accept accountability and responsibility for agreed business actions.
• Ensures Asset Protection competency and skills gaps and resourcing and training plans are established and mapped to business needs.
• Develops a succession plan; ensures departmental succession planning is supported.
• Achieves through others; ensures a learning environment that is safe to make mistakes and learn.
• Recognizes, respects, and actively promotes diversity within the workforce.
• Ensures that team members and business partners are adequately trained and experienced to perform their roles and intervenes to provide training, development and coaching as required.
• Complies with Human Resource (HR) policy, practices and codes with particular focus on recruitment, reward, promotion and industrial relations.

Budgets, planning and governance

• Owns and leads Asset Protection Strategy and Capability activities in alignment with the approved Budget.
• In collaboration with the General Manager of Asset Protection, develops and implements the Department Strategy and Plan aligned to the Copper Security Standard, monitors department achievement against the plan.
• Sets the strategic plan, inspires, and influences team members to assume ownership of the plan’s goals.
• Establishes, communicates, and monitors quality and performance standards, embedding a philosophy of continuous improvement and operational excellence.
• Tracks performance against plans and key performance indicators, timely addressing of variances to ensure delivery of department commitments, goals, and objectives.
• Maintains strict cost and performance disciple through effective mid-month and month-end financial processes. Routinely analyses expenditure and commitments to address variances.
• Complies with reporting timelines and standard including month-end processes.
• Effective in engaging and managing contractors and business partners by following due process in complying with contractor management, procurement and invoice procedures and processes.
• Undertakes all business in adherence to the company Code of Conduct, Anti-Bribery and Corruption and Fraud prevention policies, procedures, and strategies.

Exposures and reputation

• Establish and maintain effective balanced collaborative relationships with the local, regional, and national law enforcement authorities to identify and manage security and criminal threats to site.
• Manages liaison and interaction with host nation public security providers in alignment with company guidance, setting clear boundaries, accountabilities, and appropriate escalation processes.
• Sets the strategy and expectations for private security provider deployments, including specific requirements for the deployment and control of dogs and dog teams; provides training and assurance as required.
• Develops, implements, and maintains a full range of site-specific training packages for all Asset Protection members and security providers, including the Voluntary Principles on Security and Human Rights (VPSHR), Use of Force Continuum, national laws, and incident reporting requirements.
• Monitors and ensures that there is adherence to the VPSHR requirements at an operational and investigative level. Promptly investigates any actual or potential reports of human rights abuse.
• Undertake asset protection investigations in compliance with prevailing laws and VPSHR ensuring confidentiality is upheld and informant identities protected; ensures that all resulting prosecutions are as per DRC law through working closely with the Client’s legal officers.

Requirements

Essential

• A minimum 15 years relevant asset protection or security experience, including experience in Copper or Gold operations and/or oil and gas and/or wildlife protection.
• A robust understanding of best practice in safe Asset Protection.
• In depth knowledge of Human Rights principles for security operations; specifically, VPSHR.
• Previous tactical/operational experience in law enforcement or military highly regarded.
• Practical experience in a security specific training and development role. and conducting investigations (both compliance and safety).
• Proficient in French or Swahili language.

Competencies

• Ability to effectively work and communicate with a local workforce.
• Demonstrated experience in working in challenging and demanding environments.
• Strong critical, analytical and creative thinking skills.
• Ability to translate technical ideas into practical solutions.

Benefits

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
• We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.