NOC Engineer

Join the Elite: Spearheading Connectivity in Outsourcing Excellence

In a world where boundaries blur and connections span continents, seize the opportunity to propel your career to global heights without ever stepping beyond your doorstep. As a NOC Engineer in the outsourcing industry, you're at the forefront of shaping the digital landscape on an international scale. Picture yourself orchestrating seamless network infrastructures, troubleshooting with precision, and ensuring connectivity for businesses across the globe—all from the comfort of home. This isn't just a job; it's an invitation to join a dynamic realm of innovation and endless possibilities. With each challenge comes the chance to excel, to leave an indelible mark on an industry that's ever-evolving. Embrace the future of outsourcing excellence and watch your career ascend to unprecedented levels of success.

• Deploy and inspect IT operational network requirements under Change Management Process.
  
• Monitor the performance and capacity of network devices.
  
• Monitor the overall status and performance of WAN and LAN infrastructure connectivity.
  
• Serve as liaison between IT, clients, and network vendors.
  
• Respond to network incidents and network-related service requests in accordance with SLA.
  
• Diagnose and troubleshoot network-related errors.
  
• Track and document network issues and provide periodic reports.
  
• Manage system backups and ensure their up-to-date status.
  
• Handle projects that contribute to the continuous improvement of IT network infrastructure and processes.
  

Requirements

Credential Compass: Your Path to Stardom

• Bachelor’s degree in IT, computer science, computer engineering, or a related field.
  
• Extensive experience (2-4 years) as an NOC engineer.
  
• Experience in deploying, managing, and troubleshooting network infrastructures.
  
• Preferred IT and Network certifications.
  
• Experience managing cross-platform technologies (Cisco, Juniper, MK, Aruba, Fortigate).
  
• Extensive experience in managing network monitoring and fault detection tools.
  
• Thorough knowledge and understanding of the OSI layer.
  
• Comprehensive understanding of network switching (STP) and routing (OSPF, BGP) fundamentals.
  
• Excellent troubleshooting abilities.
  
• Flexibility to work varying hours.
  
• Strong written and verbal communication skills.
  
• Proficient project management capabilities.
  
• Ability to effectively prioritize tasks according to SLA.
  
• Strong teamwork skills.
  

Benefits

Empowerment Package: Benefits Boost for Career Pioneers

• HMO coverage upon regularization
  
• Competitive Package
  
• Day Shift work schedule
  
• Hybrid work arrangement
  
• Prime office locations
  
• Standard government and Emapta benefits
  
• Total of 20 annual leaves to be used at your discretion
  
• Fun engagement activities for employees
  
• Mentorship and exposure to global leaders and teams
  
• Upskilling through Emapta Academy
  
• Career growth opportunities
  
• Diverse and supportive work environment
  

Why We Stand Out Among the Rest!

Join Emapta, a company recognized as one of the 'Best Places to Work for in Asia' by HR Asia and 'The Philippines’ Best Employers for 2023.' Our culture of care and empathy, reflected in our 50/50 gender ratio, ensures you'll feel like part of the family from day one. We're dedicated to nurturing talent and providing the tools for your success. Be part of a squad of dream chasers and world changers, showcasing Filipino talent to the world. With 18 strategically located offices and over 720 clients, you'll have the opportunity to make a positive impact daily, whether you prefer office-based or work-from-home options. Join us for a 100% virtual recruitment process and let's make magic together!

“Working in Emapta not only provides you the certainty of working with a well-established organisation which nurtures the careers of almost 7,400+ team members – it also places you in direct relationships with some of the world’s leading and most innovative companies.”

Tim Vorbach, CEO

#EmaptaExperience