General Manager

Location: Longueuil, QC—Possibility to work from home #LI-Remote

mdf commerce Inc. is an international team of approximately 650 experts who develop a broad set of SaaS solutions to optimize and accelerate commercial interactions of its B2B and B2G customers.

Working in the ecommerce sector, we are currently looking for a General Manager to join our team at Orckestra.

What will your main responsibilities look like?

In this role, you will be led to:

• Manage an immediate team of 4 to 5 department heads: Sales, Professional Services, Products, Marketing (75 to 80 employees in total).
• Ensure the creation and implementation of a growth strategy.
• Develop objectives and key performance indicators aligned with strategy.
• Engage team in execution of initiatives and monitor achievement of KPIs.
• Establish strategy for products, marketing, sales, development, service and support.
• Clearly communicate strategy, priorities and results to employees and management team.
• Monitor the sales pipeline and the achievement of sales team objectives.
• Ensure efficient management of human, financial and technological resources.
• Develop the budget, support it with detailed analyses and ensure appropriate operational follow-up.
• Contribute to a healthy risk management.
• Ensure fluid and frequent communication (top-down and bottom-up) and promote exchanges between the various departments and with others in the company.
• Maintain communications with clients and the market.
• Be involved in certain key/targeted client activities.
• Develop and maintain relationships with key partners.
• Embody the company’s values and foster the right environment for them to be conveyed within the team.
• In line with the company’s values, ensure healthy employee management while promoting internal development.
• Be a leader in the service of the team.

What elements of your professional background will be necessary and useful in this role?

You have:

• Demonstrated managerial skills and collaborative, mobilizing leadership.
• Ability to adapt, make decisions and innovate in a competitive and constantly changing environment.
• Proven ability to synthesize and analyze, as well as excellent judgment.
• Excellent communication skills.
• Excellent English and French language skills, both oral and written, due to frequent interactions with English and French speaking internal and external colleagues and partners across Canada and internationally.
• University degree in business administration, business management, or other relevant field.
• 10 to 15 years of experience that have enabled you to leverage your business acumen.
• At least 5 to 7 years’ experience in a general management position.
• Understanding of software development and web technologies.
• Experience in the SaaS technology industry. Experience in the e-commerce sector would be a strong asset.
• Experience in successful management of large-scale technological implementation projects.

We still have a lot of other things to offer you! : https://www.mdfcommerce.com/web-it-careers-en.jsp 

Thank you for your interest in mdf commerce. However, only selected candidates will be contacted.

mdf commerce subscribes to a program of equity and equality in employment.