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Associate Engineer - US Time zone

80% Flex

EXTRA HOLIDAYS - EXTRA PARENTAL LEAVE

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

Philippines, United States

Offer summary

Qualifications:

2+ years as Network Administrator, 2+ years as helpdesk technician, Experience with Windows desktop and server versions, Proficient in Microsoft Office suite, Knowledge of Remote Management Tools and firewalls/VPNs.

Key responsabilities:

Manage network, datacenter, security, and voice technologies
Configuring, maintaining, troubleshooting various technologies
Handle desktop, server, network, mobile device support

PrimeSystemSolutions Hrtech: Human Resources + Technology Scaleup https://primesystemsolutions.com/

51 - 200 Employees

See more PrimeSystemSolutions offers

Job description

Your missions

Associate Engineer

Business Unit: Network Services

Job Description

The Associate Engineer is responsible for remote management support for multiple client

networks of various sizes and levels of complexity. The Fast Response Technician position

requires handling a full range of tasks, including desktop, server, network, and mobile device

support.

Responsibilities include but are not limited to:

Responsible for the management of network, datacenter, security, and voice technologies. This

includes but is not limited to Cisco, Sonicwall, Palo Alto, Juniper, F5, HP, Aruba, VMWare,

Hyper-V, NetApp and other technologies.

Required Skills:

2 years work experience as a Network Administrator installing, configuring, maintaining,

and troubleshooting network, data center and security technologies.

2+ years as a level 1 helpdesk technician triaging reported issues and incidents by

customers.

Experience managing or troubleshooting all Windows desktop and Windows Server

(2008-2022) versions.

Experience managing or troubleshooting with Office 365 Exchange online and Microsoft

Exchange 2010-2019.

Proficient in recent versions of the Microsoft Office suite.

Experience working with and providing support utilizing Remote Management Tools

Experience with any of the following firewalls and remote access VPNs: Cisco

AnyConnect, Meraki, Sonicwall, Fortinet, etc.

Required profile

Experience

Level of experience: Mid-level (2-5 years)

Industry :

Hrtech: Human Resources + Technology

Spoken language(s):

English

Check out the description to know which languages are mandatory.

Hard Skills

Fortinet Network Management Troubleshooting Helpdesk Support Windows Server Administration Microsoft 365 Administration Firewall Management Cisco Networking MS Office

Soft Skills

Remote Team Management

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