ServiceNow Resources

72% Flex
Full Remote
Full time
Junior (1-2 years)
Remote from:India
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ServiceNow Resources

72% Flex
Remote: Full Remote
Contract: Full time
Experience: Junior (1-2 years)
Work from: India...

Offer summary

Qualifications:

Bachelor's degree in Computer Science, IT or related field, 5+ years experience in ServiceNow administration, development.

Key responsabilities:

  • Implement and configure ServiceNow platform to meet requirements
  • Design, develop custom applications within ServiceNow
  • Collaborate with stakeholders to gather and translate requirements
  • Maintain ServiceNow workflows, forms, reports, integrations
  • Provide ongoing support, troubleshooting, testing of ServiceNow functionality
AviinTech Business Solutions logo

AviinTech Business Solutions

SMEhttp://www.aviintech.com/
11 - 50 Employees

Job description

Logo Jobgether

Your missions

Overview
As a ServiceNow resource, you will play a critical role in the successful implementation, configuration, and maintenance of the ServiceNow platform within our organization. Your expertise in ServiceNow will be instrumental in driving process improvements, enhancing user experience, and ensuring efficient delivery of IT services. You will collaborate closely with cross-functional teams to understand requirements, translate them into technical solutions, and drive the adoption of best practices within the ServiceNow framework.
Key responsibilities
  • Implement and configure the ServiceNow platform to meet business requirements
  • Design, develop, and implement custom applications and solutions within ServiceNow
  • Collaborate with stakeholders to gather requirements and translate them into technical solutions
  • Configure and customize ServiceNow modules including Incident, Problem, Change, and Asset Management
  • Create and maintain ServiceNow workflows, forms, reports, and dashboards
  • Develop and maintain integrations between ServiceNow and other systems
  • Provide ongoing support and maintenance for the ServiceNow platform
  • Troubleshoot and resolve technical issues related to ServiceNow functionality and configuration
  • Conduct testing and quality assurance of ServiceNow applications and modules
  • Ensure compliance with best practices, standards, and policies within the ServiceNow environment
  • Train and mentor end-users and colleagues on ServiceNow functionality and best practices
  • Participate in the evaluation and implementation of new ServiceNow features and capabilities
  • Contribute to the continuous improvement of ServiceNow processes and functionalities
  • Document technical designs, configurations, and processes within the ServiceNow platform
  • Stay updated with ServiceNow releases, patches, and new features, and evaluate their impact on the existing environment
Required Qualifications
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • ServiceNow Certified System Administrator (CSA) certification
  • 5+ years of experience in ServiceNow administration, development, and implementation
  • Solid understanding of IT Service Management (ITSM) principles and frameworks
  • Proficiency in JavaScript, HTML, CSS, and other web technologies
  • Experience in designing, developing, and implementing ServiceNow workflows and automation
  • Ability to write and troubleshoot JavaScript, Glide, and Jelly scripts in ServiceNow
  • Knowledge of ServiceNow Service Portal development and customization
  • Experience in integrating ServiceNow with other systems using web services, REST APIs, etc.
  • Strong analytical and problem-solving skills with a keen attention to detail
  • Excellent communication and interpersonal abilities to collaborate effectively with diverse teams and stakeholders
  • Ability to work in a fast-paced, dynamic environment and manage multiple priorities
  • ServiceNow Certified Implementation Specialist (CIS) certification is a plus
  • Familiarity with Agile methodologies and ITIL framework is advantageous
  • Proven track record of successful ServiceNow implementations and enhancements
See more

Required profile

Experience

Level of experience:Junior (1-2 years)
Industry :
Spoken language(s):
Check out the description to know which languages are mandatory.

Soft Skills

  • Strong analytical and problem-solving skills
  • Excellent communication and collaboration abilities
  • Ability to manage multiple priorities
  • Proactive mindset for continuous improvement
  • Team player with mentoring skills

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