Offer summary
Qualifications:
Experience in managing Windows and Mac OS environments, Bachelor’s degree in Computer Science or related field, Familiarity with Microsoft enterprise technologies.
Key responsabilities:
- Expert-level support for end-user hardware/software
- Diagnosing/troubleshooting complex issues
- Mentoring junior team members
- Contribute to key projects/initiatives
- Create/maintain detailed IT documentation
- Collaborate with cross-functional teams
- Serve as escalation point for technical challenges