Technical Service Representative (Metal Deco Ink) - Northeast area

Welcome! Are you seeking a global, well-established and innovative company that’s part of an industry with exciting growth potential? Then, start your Colorful Career with INX! A Great Place to Work-Certified™ company!

INX International is the third largest producer of inks in North America with full service subsidiaries in Europe and South America. We offer a complete line of ink and coating solutions technology for commercial, packaging and digital applications. As a leading global manufacturer of inkjet inks, we provide a full palette of digital ink systems, advanced technologies and integrated services.

At INX, we believe we can only grow our business as well as we grow our teams. The average employee has been here over 12 years. 

We are looking for new talent with new ideas as we continue to provide quality, service and innovation to the printing and packaging markets.

The person in this role will be based in the Northeast area as they will be servicing New York, New Hampshire, Pittston, PA and MI.  Will be required to travel domestically up to 75%, We are seeking a Technical Service Representative (Metal Deco Ink) to work with us. As a Tech Service Representative you will be responsible for:

• Performing Technical Service in local Lab or at customer locations
• Performing color matches
• Manufacturing and QC batches on-site at customer locations
• Inventory management and record-keeping
• Housekeeping, purchasing and other duties as assigned
• Must reside in the Northeast of US and will be reporting to Sales.

To perform your job as expected, you will be required to:

• Have a High School graduate or G.E.D. equivalent
• 3-5 years in the ink industry and experience in commercial printing
• Must be able to pass a color vision test
• Have the ability and willingness to travel up to 75%
• Be able to match colors effectively
• Demonstrate excellent customer service skills
• Effectively communicate with peers and customers
• Have excellent written, reading comprehension and basic math skills
• Have the ability to lift up to 50 lbs. frequently

In addition to these qualifications, we will consider as a plus if you have:

• Associate degree from 2-year college or trade school
• Previous ink inplant experience
• SAP experience and proficient with Microsoft Suite programs.

We offer a competitive salary with excellent benefits including medical, dental, vision, life insurance, disability, pet insurance, HSA and FSA, 401(k), and more. Through our benefits programs we support the needs of our employees and their dependents by providing a benefit package that is easy to understand, easy to access, and affordable for all our employees.

Don’t just choose a job; choose a career that emphasizes employee growth in a safe, environmentally conscious culture.  Be a part of a sustainable enterprise where we prioritize the safety and well-being of our employees above all else. We believe that investing in and protecting our employees is the key to our success. 

We require post-offer, pre-employment drug screens, physicals, and background checks.

Equal Opportunity Employer: disability/veteran.