CA- Claims Director, Specialty Growth

Why Crawford? :

People taking care of people. It’s that simple. We are looking for passionate and compassionate people to join our team to help deliver on our purpose to restore lives, businesses and communities. Built on a foundation of over 80 years of unmatched global expertise and fueled by industry-leading technology, we are at the forefront of change. When you join Crawford & Company, you become part of a global network of professionals working together in over 70 countries with the common purpose to help people through what might be one of the most difficult times in their lives.

At Crawford, you are empowered to grow, emboldened to act and inspired to innovate. Do you have the courage, drive and empathy to make a real difference? Then we want to hear from you. Learn more at www.crawco.ca.

We are hiring for a Claims Director, Specialty Growth  to join our team in Ontario, Canada. The successful candidate will be responsible for developing and executing a strategic plan to recruit and retain GTS adjusters and practice leaders in targeted industries and regions across Canada.

• Develop recruiting strategy and playbook
• Create a compelling GTS employee value proposition to attract talent to Crawford
• Establish best practices for identifying and recruiting potential candidates
• Build communication tools and templates to be utilized in the recruiting process
• Build a robust candidate pipeline
• Consult with business leaders on priority requirements based on skillset and geography
• Conduct cold calls with potential candidates to persuade them to consider Crawford
• Introduce candidates to leaders across the organization to support the recruiting effort
• Assess candidate skills, experience and fit through interviews and assessments
• Present the financial business case for new hires to the hiring manager/executive for approval
• Develop terms of employment and draft formal employment offers to candidates
• Negotiate and finalize employment terms and secure signed employment agreement
• Facilitate on-boarding process
• Actively promote the GTS brand and value proposition via social media, thought leadership and market meetings
• Support new and existing GTS adjusters with business development activities and joint sales calls.

• College or University Degree or an equivalent combination of education and experience.
• Industry related certifications such as CIP, FCIP or CRM.
• Completion of continuing education courses as required by Crawford or required by respective authority.
• 10+ years functional/technical experience.
• Previous management, supervision or service line leadership is required.
• Strong business planning skills with a customer centric approach.
• Strong problem solving and analysis skills.
• Ability to collaborate with multiple different stakeholder.
• Strong written and verbal communication skills.

We thank all applicants for their interest in Crawford & Company however, only those selected for an interview will be contacted.

Crawford is an Employment Equity employer committed to diversity and inclusion. We welcome applications from visible minority group members, women, Aboriginal people, persons with disabilities, members of sexual minority groups and others who may contribute to the further diversification of ideas.

Crawford is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Crawford’s own policies. We will work with applicants requesting accommodations at any stage of the hiring process. Applicants are required to provide their accommodation needs in advance and submit adequate documentation to support their request for accommodation in the assessment process and/or to perform the essential duties of the posted position. If you have an accommodation need, please email resumes@crawco.ca as soon as possible to make appropriate arrangements.a

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