SLM Program Manager

We are looking for a Servigistics Program Manager with a focus on Servigistics. The right candidate for this location could be located anywhere in Europe.

What does Servigistics do? Optimize your inventory to ensure you have the right part in the right place at the right time for the right price. In today’s smart, connected world customers demand so much more from the products they own, operate or use. They want outcomes and experiences and when service is required, only the best service experience will suffice. It is more important than ever to optimize your service supply chain. Delight your customers more profitably with Servigistics!

You will be an integral member of our EMEA Solutions Implementation team in the Servigistics Business Unit, a team of consultants with a focus on leading our customers to adopt best practices in Service Parts Management and designing solutions that enable their implementation.We are passionate about Service Supply Chains and enable our customer to achieve the desired service level in the aftermarket while optimizing inventory investments. This high-level technically skilled team is multicultural, energetic and results-oriented.

Your Impact: - You will act as a Program Manager for Servigistics implementation projects. Servigistics solution includes both SPM (Service Parts Management) as well as SPP (Service Parts Pricing). The main focus will be on SPM. - You will be responsible for the customer satisfaction with the project and the deliverables, cost, schedule, quality and risk management over a full life-cycle engagement for the project/program duration. - You will ensure quality project execution that is in accordance with services agreements, statements of work, and PTC implementation guidelines. - You will plan and manage a program and projects within pre-defined budget and ensure success by delivering a solution that meets the customer’s requirements of functionality, cost and schedule.

Day-To-Day: - You will build and maintain the project plans for multiple projects or tracks. - You will lead the PTC project implementation team towards the project objectives. - You will monitor project progress in terms of scope, schedule and budget. - You will keep the relevant internal systems updated to accurately reflect the situation of the projects. - You will create, update and present project status documents. - You may be required to travel to customer locations in the case of on site projects.

Your Skills and Knowledge: - Bachelors/Master’s degree in engineering, informatics, Business Management or Supply Chain domains. - Relevant Supply Chain Experience. - Proven ability to manage complex IT implementations projects, preferably as a supplier. - Having an ownership mindset is a must. - Excellent written and oral communication skills in English. - Written and oral communication skills in German is a plus. - Knowledge of Service Parts Management IT solutions and Service Supply Chains is a plus.