Contract Coordinator - Remote San Antonio

Job Title: Contract Coordinator

Contract Duration: 12+ Months

Pay Rate: $20.0

Location: Remote - Must reside in San Antonio, TX

Work Hours: 8-5 pm CST **

Qualifications/Skills Needed**

• People who have experience with the following would be successful in this role: Contract Coordinator, Credentialing, Provider Relations, Account Management, provider demographic validation, provider configuration/auditing
• Strong in Excel- navigating, updating spreadsheets, formatting data, Vlookup/comparsions
• Background includes work in Managed Care organization
• Strong written and verbal communication
• Experience and high proficiency in toggling between multiple systems/applications to complete tasks and prioritize competing tasks
• Experience working and onboarding/training in a remote setting as well as problem solving/ trouble shooting technical issues appropriately and timely
• Experience managing large databases and provider information systems
• Healthcare industry experience preferred
• Auditing Experience preferred

Day To Day Responsibilities Of Role

• Contract submission process and auditing provider information systems via Provider load forms for hospital and delegated contracts.
• Process Salesforce cases submitted for new contracts, amendments, provider adds, changes, terms etc
• Work with configuration and credentialing to answer questions about contract or provider changes
• Proficient using Microsoft Outlook, Microsoft TEAMs, and Internet sites

Performance Expectations

• Track tickets submitted for completion and ensure they are completed within appropriate timeline
• Work to meet and/or exceed the daily PLF TAT
• High attention to detail when submitting provider updates
• Ensuring loaded tickets are closed out timely