Site Reliability Engineer - Manager

Description

Summary:

The Google Cloud Platform (GCP) Site Reliability Engineer (SRE) Manager is responsible for supporting the GCP framework and consumers of the platform. The position reports into the Chief Development Office (CDO) and will manage a team of SRE’s that support GCP. 

Job Description

The Google Cloud Platform (GCP) Site Reliability Engineer (SRE) Manager is responsible for supporting the GCP framework and consumers of the platform. The SRE manager will lead a team of SRE’s to develop Infrastructure as Code (IaC) to provide platform, infrastructure, observability, and security capabilities via Terraform and Pipeline automation.  The qualified candidate will collaborate with the CDO, Application, Incident, Security, and Change Management teams to manage the ITIL process, reduce toil, enhance reliability, and drive innovation for the GCP. Candidate will join a team of developers whose goal is to enable via automation and a culture of support, continuous improvement, and learning.

Responsibilities:

• Manage GCP’s SRE team, discipline, maintain service levels, manage cost, and enhance operations
• Manage Stack Overflow channel, GCP releases and Disaster Recovery exercises
• Manage Platform RBAC, Firewall and User Access certifications
• Support GCP’s Service Now platform and application configurations
• Develop SRE strategies, best practices, and knowledge base
• Build monitoring/alerting/availability/uptime into product and reduce toil
• Participate in the DevSecOps model to build, test, and implement SRE cloud solutions via IaC
• Collaborate with Incident/CSOC/SRE teams to troubleshoot issues and perform root cause analysis
• Provide 24x7 support for the GCP and coordinate on-call rotations
• Conduct periodic blameless incident retrospective and focus on continuous improvement
• Conduct training sessions and simulated game days
• Experience with scripting and programming languages and concepts
• Demonstrate knowledge of GCP, CLI, services and integrations
• Demonstrate knowledge of DevSecOps tool chains and processes
• Demonstrate knowledge of IaC software: Terraform, CLI, CDM, CFT, ARM, etc.
• Demonstrate knowledge of Security as Code principles, policy, best practices, and tools
• Demonstrate knowledge of Credential, Certificate and Encryption best practices, rotation, and policies
• Experience using monitoring tools like Cloud Logging, Splunk, Dynatrace to evaluate system health, research issues, identify root causes and provide solution options
• Additional duties as required

Basic Qualifications:

• Bachelor's Degree
• 7+ years of SRE experience with GCP, AWS, and/or Azure

Preferred Qualifications:

• Minimum of 2 years of supporting IaC automation, preferably Terraform
• Minimum of 2 years of coding/scripting experience
• Self-motivated problem solver
• Experience troubleshooting cloud-based technologies
• Cloud (GCP, AWS, Azure) and/or IaC (Terraform) certifications and/or work experience
• Experience in Agile delivery, Azure DevOps Services, CI/CD Pipelines, Git, Snyk, Cyberark, Splunk, etc.
• Experience with cloud security, IAM, Security Scans and custom polices
• Full stack engineering knowledge – application, network, infrastructure, and security
• Understanding of containers and serverless computing concepts
• Background in application, database, and infrastructure monitoring tools
• Willingness to guild others and outstanding communication skills
• Familiarity with financial industry

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Workplace Type:

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