Research & Verification Officer

We have great people here and are looking for more. Come join us - you will love it!

Position Purpose Statement

• To conduct verification on documentation submitted by candidate / client as per guidelines.

The nature, scope and tasks of this position

• Commence all verifications accurately and within required time frame as per Sterling guideline.
• Managing missing and additional information in accordance with Sterling operations procedures
• Update verification record / progress in the operations logs at real time.
• Identify potential delays/ issues that are likely to impact turnaround times
• Update client case manager on any candidate “Alerts”
• Other duties as assigned by manager and leadership of Sterling

Required Skills/Related Knowledge & Experience

• English proficiency is a must (written and communication)
• Intermediate to advanced computer literacy - Microsoft Office
• Ability to keep track of work
• Quality orientation and documentation skills is a must

Expected Behaviour & Attitudes

• A team player and able to work under minimum supervision and tied timeline
• Customer orientation and ability to adapt/respond to different types of characters
• Positive attitude
• Enthusiasm on continuous learning and problem solving

Accountability

• Adhere to the timeline, confidentiality, accuracy and at all times to uphold Sterling policy in the work perform.

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Equal Employment Opportunities at Sterling 
Sterling is an equal opportunity employer and prohibits discrimination based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy, childbirth or related conditions), gender identity and expression, age, disability, citizenship, sexual orientation, military service, genetic information, and any other characteristic protected by law. In addition, Sterling is committed to taking affirmative action to employ and to advance in employment individuals regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy, childbirth or related conditions), gender identity and expression, age, marital status, disability, citizenship, sexual orientation, military service and genetic information; and to base all employment decisions only on valid job requirements.

Disclaimer
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.