We’re Raise , one of North America’s most reputable and progressive recruiting companies, with 400+ employees, and offices all around Canada, the USA, Ghana and India.
We’ve been in the business of technical and executive recruiting for more than fifty years – and it’s not just about finding people to fill jobs. We see a world with each and every person pursuing meaningful work. And we’re chasing it with all we’ve got!
What’s it like to work at Raise?
Last year we were named number 2 on the Best Workplaces in Canada by the Great Place to Work Institute, and 96% of our employees agreed with the statement that “this is a great place to work”. We think that says a lot! Raise is also a certified B Corp. B stands for Benefit, which means that our purpose goes beyond profits as we operate to benefit all our stakeholders and meet higher social and environmental impact standards than the average company.
Accounts Receivable Collection Specialist
The best accounts receivable people are self-sufficient and thrive in a dynamic environment. We're on the lookout for an Accounts Receivable Collection Specialist who embodies the perfect blend of financial expertise and interpersonal finesse, ready to make a substantial impact on the financial health of our organization.
Our ideal candidate demonstrates self-sufficiency and an eagerness to hit the ground running. If you're someone who relishes process-driven work, possesses a keen analytical mind, and is known for your efficiency and accuracy, then you might be the perfect fit. We're seeking an individual with a sharp eye for detail, coupled with sound judgment, accountability, and the ability to navigate competing priorities with finesse.
In our fast-paced team, speed matters, and we need someone who not only builds trust through competence but also brings initiative and tenacity to every task. As our newest team member, you'll be the primary point of contact for clients, utilizing your exceptional communication skills to build and nurture relationships. Eager to spend time conversing and working directly with clients, you'll play a crucial role in resolving outstanding receivables while maintaining a positive client experience.
If you're ready to join a dynamic team that values your financial prowess and offers the opportunity to expand your skill set, especially in the realm of client relationship management, then we want to hear from you. Step into a role where your contributions matter, and your passion for accounts receivable will be key to our collective success.
The Details
This is a full-time, remote working, permanent position with a salary of $50,000 to $57,000, commensurate with experience. Add to that a great team and culture, and deep community involvement, and we think you’ll see why our employees are so proud to work here. You’ll work Monday to Friday, 8:00 am to 5:00 pm EST. We are looking to hire immediately!
Responsibilities:
Collections Management:
Act as the primary point of contact for our direct billing clients with outstanding receivables.
- Implement effective collection strategies to ensure timely and full payment of outstanding balances.
Work collaboratively with internal stakeholders to resolve billing discrepancies and client inquiries.
Relationship Building:
Cultivate and maintain positive relationships with clients through regular communication.
- Proactively address client concerns, providing exceptional service to enhance overall client experience.
Collaborate with sales and internal teams to ensure a unified approach to client interactions.
Financial Analysis:
Utilize analytical skills to assess client payment trends and identify potential issues in the accounts receivable process.
Regularly review aging reports and implement strategies to reduce delinquency and minimize bad debt.
Process Improvement:
Contribute to the enhancement of accounts receivable processes to increase efficiency and accuracy.
Provide insights and recommendations for continuous improvement in the collections workflow.
Communication Skills:
Demonstrate excellent verbal and written communication skills in all interactions with clients and internal teams.
Effectively convey payment expectations and negotiate payment plans when necessary.
Detail Orientation:
Exhibit a keen eye for detail to ensure accurate recording of transactions and proper allocation of payments.
- Maintain organized and up-to-date records of client interactions and collection efforts.
What are we looking for?
We’re looking for someone who shares our sense of purpose and has these qualifications: - A college diploma or equivalent with specific post-secondary courses in accounting and finance - Knowledge in accounts receivable and client invoicing - Strong analytical skills and proficiency in financial software and tools. - Exceptional communication and negotiation skills. - Computer skills in Excel (lookups, pivot tables, and formulas) and database applications - Ability to work independently and collaboratively in a fast-paced environment. - Detail-oriented with a high level of accuracy in work.
How to Apply
Our online application will give you the option to apply to this role as a complete person – not just a resume. We strive to build a team that reflects the diversity of the community we work in and encourage applications from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with disabilities. We look forward to hearing from you!
