Contemporary staffing Solutions is seeking a highly organized and experienced Transportation Claims Unit Manager to join our client for a remote opportunity! The Unit Manager will lead a team of Bodily Injury and Property Damage Claims Adjusters in our client’s Commercial Trucking division. This Direct-Hire opportunity offers $100,000-$120,000/year based on experience!
Essential Duties and Responsibilities: - Supervise a unit of 5-8 claims professionals and manage their respective caseloads in a proactive manner. - Ensure compliance with all file handling standards, NARS Best Practices, and state statutes to pass audits performed by regulatory agencies, carriers, and clients. - Uphold strict confidentiality of client, company, and personnel information. - Collaborate closely with Quality Assurance to meet company objectives. - Review and respond to claim appeals, grievances, and complaints. - Lead by example to foster a culture of service and continuous improvement. - Provide leadership to achieve key business goals and objectives. - Assign accountability for desired outcomes and ensure adherence to deadlines. - Communicate clearly and provide adequate direction to team members. - Track trends within the program and unit, and possess a comprehensive understanding of the team's claims. - Develop expertise in clients' claims and confidently discuss them when required. - Manage corrective action processes in accordance with Human Resource guidelines.
Qualification Requirements: - High School Diploma or equivalent required; 2-year degree or higher preferred. - 7+ years of overall claims and litigation experience, preferably in commercial trucking. - Preferred 2+ years of Claims Supervisory experience or related experience. - Claims designation (AIC, ARM, CPCU, SCLA, or similar) preferred. - Must possess or have the ability to obtain a Florida Adjuster’s license or other required jurisdictional licensing. - Advanced interpersonal skills to handle sensitive and confidential situations. - Proficiency in providing litigation direction and settlement negotiations. - Strong ability to work independently and manage time effectively. - Excellent written and verbal communication skills. - Proficiency in analyzing claims data and presenting findings. - Advanced knowledge of various computer software applications, including Microsoft Office.
Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
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