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Patient Service Specialist

72% Flex
Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Availability between 7am - 7pm CST, High School Diploma/GED, Customer service experience, Detail oriented and organized, Analytical and problem-solving skills.

Key responsabilities:

  • Answer incoming calls and billing questions
  • Process Payments and return voicemail calls
  • Maintain strict confidentiality and HIPPA compliance
  • Run statements, work return mail and convey balances
CompuGroup Medical SE & Co. KGaA logo
CompuGroup Medical SE & Co. KGaA XLarge https://www.cgm.com/
5001 - 10000 Employees
See more CompuGroup Medical SE & Co. KGaA offers

Job description

Logo Jobgether

Your missions

Create the future of e-health together with us by becoming a Patient Service Specialist

At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes.

Your Contribution:

  • Answer incoming calls

  • Process Payments

  • Answer billing questions

  • Return voicemail calls

  • Maintain strict confidentiality within medical practice and HIPPA compliance

  • Convey balances

  • Work payer credits

  • Run and process statements as per client

  • Work return mail


Your Qualification:

  • Candidate must be available between 7am - 7pm CST

  • High School Diploma/GED

  • Some working knowledge of the medical environment

  • Customer service experience

  • Must be detail oriented and organized

  • High level of analytical and problem-solving skills

  • Excellent communication (both written and verbal) and customer service skills

  • General office skills and computer knowledge

  • MS Excel Spreadsheet software and MS Word Processing software

  • May require sitting for long periods of time: also stooping, bending and reaching for files and supplies

What you can expect from us:

  • Purpose: Become part of an important missions. At the interface between healthcare and digitization we create the future of e-health.

  • Communities: At CGM the people and diversity are in the center of our attention.

  • Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives.

  • Security: We offer a secure workplace in a crisis-proof market.

  • All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance.

  • Work environment: Modern workplaces, flexible working hours, hybrid work options and much more.

Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date.


We create the future of e-health.

Become part of a significant mission.

Remote positions are intended to be filled outside of the state of California, Colorado and New Jersey

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Soft Skills

  • Interpersonal Skills
  • Customer Service

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