Senior Salesforce Architect (WFH)

A Salesforce Architect will act as a trusted advisor and leader who partners with business stakeholders and the US Revenue Operations team to design a vision and architecture for a solution to a business problem.

Key Responsibilities:

• Accurately gather business requirements and design appropriate solution architecture for the Salesforce platform.
• Salesforce Subject Matter Expert Collaborate with internal and external partners for the definition, planning, modeling, governance, and implementation of Salesforce solutions.
• Provide Salesforce technical leadership for multiple, related application builds.
• Works in partnership with the Director of Sales Technology, Director of Project
• Management and the Salesforce Admin Team on ongoing project planning efforts including implementation schedule, resource requirements, and identify dependencies.
• Work with business stakeholders and the project team to help understand requirements, evaluate new features and architecture, develop a solution, or enhance existing solutions and help drive decisions.
• Identify and help resolve conflicts between business requirements and technical capabilities. Provide guidance to the Salesforce Admin team on how these conflicts can best be addressed and resolved.
• Works as the trusted advisor to the Director of Sales Technology and helps the company in the planning and development of a scalable and secure architecture on the Salesforce platform.
• Document system architecture and keep documentation up to date as changes are made.
• Provide as-needed technical advice/support for out-of-the-box Salesforce CPQ features and functions.
• Participate in change management activities (UAT, training, communications, online help, business readiness, etc.) supporting program rollouts in partnership with Sales
• Operations and other business operation teams.
• Effectively communicate both verbally and written at multiple levels in the organization.
• Build Revenue Operations team trust, respect, and strong cross-departmental relationships.

Required Qualifications:

• Bachelor's degree in - Computer Science, Business, or a related field, or equivalent experience required
  
• Being certified in computer languages that are pertinent to the role is an advantage.
• 10+ years of experience in delivering solutions for customers, which includes at least 5 years of experience in the Salesforce platform.
• 5+ years of experience in designing, architecting, and delivering solutions on the Salesforce platform.
• Experience in designing and developing software components and having a strong Service Oriented Architecture and integration background within Salesforce.
• Proven experience in IT architecting solutions in multiple business domains
• Experience providing guidance to a team of developers/administrators to ensure the successful implementation of projects on the Salesforce platform.
• Experience in Salesforce (SFDC) CRM with end-to-end implementation
  experience.
• Integration experience, including integrations between different business systems and working with integration tools.
• Proficiency in programming using Salesforce SFDC, Force.com, JavaScript, and XML and their use in the development of CRM solutions.
• Strong experience with configuration, customization, programming with APEX APIs, APEX Triggers, LWC and implementing new instances of Salesforce.com from scratch.
• Strong practical deployment knowledge of LWC, Salesforce Configurations, APEX classes, APEX Web services, API, AppExchange Deployment, and Salesforce.com S-Controls.
• Experience in choosing suitable software, hardware and suggest integration methods.
• Help resolve technical problems as and when they arise.
• Carry out testing procedures to ensure systems are running smoothly.
• Ensure that systems satisfy quality standards and procedures.
• Good Anticipation and Problem-Solving skills.
• Ability to deal with pressure, prioritize, and manage time well.
• In-depth knowledge of quality standards, key design patterns large data volume limitations, and best practices.
• Must be amenable to working remotely (Occasional RTO 2-3 times a year for the client visits)
• Must have a stable and fast internet connection
• Amenable to working on night shift schedule

Certifications (Must have at least 3 of the certifications below):

• Salesforce Advanced Administrator certification
• Salesforce Applications Architect certification
• Salesforce Systems Architect certification
• Salesforce Technical Architect certification
• Salesforce CPQ certification
• Knowledge of integration technologies (ESB, ETL), Service Oriented
• Architecture (SOA) and middleware tools/applications (i.e.: MuleSoft, Jitterbit)

Other Skills:

• Experience with billing solutions and financial systems/ERPs such as Intacct.
• Electronic Signature Management (i.e.: DocuSign)
• Marketing Automation Platforms (i.e.: HubSpot, Marketo, Pardot)

Benefits:

• WFH 
• Quarterly performance bonuses
• HMO + 2 dependents upon onboarding
• Night differential
• Life insurance 
• Convertible leave credits
• Annual merit increase