Claims Service Representative - Remote | WFH

Position: Claims Service Representative

• Why Join Us?**

Our company is recognized as one of the fastest-growing in the nation, with a vibrant team dedicated to driving success and innovation. Join us to become part of a forward-thinking organization that values every team member's contribution. **

Your Role**

As a Claims Service Representative, you'll be at the heart of our customer support during some of their most challenging times. When our customers face unexpected events, you'll be there to guide them with compassion and efficiency, ensuring they recover swiftly. Supported by comprehensive training and management, you'll be equipped to provide exceptional service that aligns with our brand's promise of trust and reliability. **

What We Offer**

• Career Growth: We support a swift transition from temporary to permanent employment, typically within 3-4 months, backed by thorough training, personalized coaching, and ongoing mentorship.
• Competitive Pay: Starting at $20.00 per hour, with the opportunity for advancement upon permanent hiring.
• Work-Life Balance: Begin with an in-office training schedule, transitioning to a flexible work environment with a mix of in-office and remote work.

Responsibilities

• Take the lead in managing incoming electronic and telephone claims.
• Provide empathetic and professional responses to all calls related to established claims.
• Coordinate necessary services such as rental reservations, appraisals, and mitigation activities.
• Accurately document claim details into our system to initiate processing.
• Apply communication skills to offer available options to callers.
• Follow established procedures to start claim processes and learn to identify different types of claims.

Skills And Experience

• An Associate's degree or current pursuit of a degree is highly regarded.
• 1-3 years of experience in customer service, finance, or hospitality is preferred.
• Call center or office experience is a plus.

About Our Company

We are a dynamic search firm, deeply committed to connecting talented individuals with meaningful opportunities, fostering career success, and driving organizational growth. With our expertise in recruitment and a proven track record in a variety of industries, we provide personalized search services that lead to exceptional outcomes for both our clients and candidates. **

Company Culture And Values**

We don't just fill positions; we form lasting connections. We take pride in our ability to match candidates with the ideal role, ensuring a seamless integration into our clients' teams. Our specialties encompass a broad range of professional services, and we are dedicated to providing solutions that meet the unique needs of each client, whether through direct hire, contract-to-hire, or managed services. **

Diversity And Inclusion**

We celebrate a diverse workplace and are committed to creating an inclusive environment for all employees. We are an equal opportunity employer and make hiring decisions based on merit, skill, and business need.

• Interested?**

We invite you to join our team and contribute to our mission of delivering exceptional service and building meaningful relationships. Apply today and take the first step towards a rewarding career with us.

Employment Type: Contractor