General Manager - North America

Description

Optibus is seeking a highly motivated and results-oriented General Manager (GM) for the North America region to drive revenue growth and provide senior leadership in the region to all local staff. The GM will report directly to the CRO (CEO in the interim) and will be primarily focused on revenue generation and retention while also providing leadership to the North American region. The General Manager will also be expected to provide their expertise on business-to-government (B2G) sales and revenue growth at a global level. 

Responsibilities:

Revenue Generation:

• Take ownership of leading the regional sales team, driving revenue growth, retention, renewals and achieving targets.
• Full responsibility and accountability for revenue growth in the region, including new business, and growing and retaining existing customers.
• Leading the regional sales strategy, whilst working closely together with the other supportive functions in the region; such as Presales, Marketing, BDR, Customer Success, HR, and Finance teams. 
• Deliver and where needed, adapt global strategies and tactics to ensure a healthy pipeline, high win rates, and timely bookings.
• Manage the end-to-end customer lifecycle for new business, account management, upselling, cross-selling, and renewals. 
• Focus on "land" (new customer acquisition), "expand" (increasing revenue within existing customer accounts) and “retain” (maintaining existing customers revenue) strategies.
• Develop and execute the regional growth strategy, to ensure long-term profitable revenue growth and high customer net retention.
• Drive the performance of revenue teams towards peak efficiency, achieving high quota attainment, optimising Customer Acquisition Costs for effectiveness, and securing healthy deals.

Leadership and Team Management:

• Represent the company in the region and actively contribute to building and strengthening a positive brand and positioning in the industry.
• Oversee the regional employees' needs and ensure a healthy and engaging culture.
• Align the expectation of the region's resource need and assist in the budget requests for regional matters effectively, ensuring alignment with overall company objectives.
• Foster a high-performance culture and inspire the team to achieve their full potential.
• Provide guidance, mentorship, and professional development opportunities to team members.
• Collaborate with other departments, including central and geo-based service roles, to ensure seamless coordination and execution of strategies.
• Represent the region in company-wide initiatives and roadmaps, including product, HR, corpdev, etc

Requirements

Qualifications:

• Proven experience as a revenue-focused leader for at least $10M of SaaS revenue, with a proven track record for exceeding sales targets.
• Experience in managing revenue teams of at least 20 people +.
• Strong analytical and strategic thinking skills with the ability to translate data into actionable insights.
• Proficiency in using Salesforce, Hubspot, and Clari, with a willingness to adopt new tools and solutions as needed.
• Demonstrated ability to lead and motivate cross-functional teams in a matrixed organisational structure.
• Proven track record of successfully managing regional budgets and resources.
• Ability to thrive in a fast-paced, dynamic environment and resilience to changing priorities.

Preferred:

• A deep understanding of B2G sales, with prior experience within the public transport industry is a big advantage for this role. 

Salary: 

The On-Target Earnings salary range set for this role at the time of posting is:

$250,000 - $320,000 subject to candidate experience and location.

Even if you don’t match 100% of the criteria listed above, we’d still love to hear from you!

About Optibus:

Optibus is revolutionising mass transportation for global transit providers in over 5,000 cities worldwide! As a market leader in the world of Transit Optimization we use AI, ML, advanced algorithms, and cloud computing, to optimise vehicle and driver schedules, providing detailed insights into operational impacts for our customers. 

With 400+ employees globally, our united culture fosters a collaborative, fun and diligent work environment. Our four core values empower our employees to reimagine public transportation and change the world for the better through: Impact, determination, innovation, and caring. 

Optibus is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws. It is our responsibility at Optibus to provide an inclusive and accessible interview experience for all. We will provide reasonable accommodations for all candidates in need of individualised support during the hiring process.