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Client Engagement Leader, Merchandising (NA)

72% Flex
Remote: 
Full Remote
Contract: 
Full time
Work from: 
Namibia

Offer summary

Qualifications:

12+ years of retail merchandising experience, Deep expertise in assortment planning, pricing, promotions, and supply chain.

Key responsabilities:

  • Lead client engagement, enhancing industry reputation
  • Drive client account growth and revenue
  • Support Client Account Leads and manage solutioning process
  • Nurture high-performing teams and contribute to company's reputation
  • Stay up-to-date with industry trends and thought leadership
Logic Information Systems logo
Logic Information Systems https://www.logicinfo.com/
1001 - 5000 Employees
About Logic Information Systems
Logic works with the world’s leading retailers to help them move faster, innovate smarter, and thrive in the face of retail disruption. Our expert retail business and technology consultants apply Logic’s proven methodologies and unique technology assets to partner with retail executives—from strategy to execution—in delivering on initiatives that drive customer loyalty, boost revenues and margins, and help outpace the competition. For more than 25 years, over 150 retailers such as 7-Eleven, Al Shaya, David Yurman, Express, Louis Vuitton, Makro, Oxxo, Ralph Lauren, Renner, Total Wine and more have counted on Logic to deliver on their most important business outcomes. To learn more, visit www.logicinfo.com.
See more Logic Information Systems offers

Job description

Logo Jobgether

Your missions

This is a remote position.

Client Engagement Leader, Merchandising
Remote, US or Canada

Are you ready to revolutionize the retail industry? Logic, the world's leading consultancy focused exclusively on retail, is seeking an exceptional Client Engagement Leader with a specialization in Merchandising.

As a Client Engagement Leader at Logic, you’ll be the driving force behind reinforcing our reputation as an industry expert. You should have extensive knowledge of the retail industry and a successful track record of managing trust-based relationships. You’ll excel in delivering large technology-driven projects, identifying upsell and cross-sell opportunities, and communicating effectively with clients, partners, and internal teams.

In addition, you will play a crucial role in shaping the future of the industry as you support Client Account Leads, manage the solutioning process, and drive revenue. Your exceptional leadership and problem-solving skills are invaluable in helping clients achieve their objectives. Client Engagement Leaders are considered the Innovators and Thought Leaders at the core of our business.

At Logic, our team partners with renowned retailers worldwide. We empower clients with knowledge and resources to deliver exceptional shopper experiences and maximize value, experience, efficiency, and profitability. When you join us, you'll receive world-class training, mentorship, and become part of our inclusive community that values relationships and continuous learning.

What you'll do
  • Client Delivery Leadership: Successfully executing all aspects of client contracts and managing "Statements of Work."
  • Client Account Leadership: Developing and delivering business through trust and value-led relationships with key client stakeholders, positioning Logic as a long-term trusted advisor and partner.
  • Industry Thought Leadership: Reinforcing Logic's reputation as an industry thought leader by staying up to date with the latest trends and understanding the retail industry's context within global, economic, technology, and social trends.
  • Team Leadership: Building and nurturing high-performing teams while actively contributing to Logic's reputation as a world-class company with exceptional talent.
What you'll bring
  • 12+ years of retail merchandising experience across corporate merchandising, consulting services, and solution delivery roles. Experience should span strategy, operations, and technology.
  • Deep expertise in retail merchandising including assortment planning, pricing, promotions, inventory, and supply chain management. Ability to set vision and strategy across regions.
  • Passion for retail technology and emerging innovations like AI/ML, prescriptive analytics, IoT, blockchain, etc. and their global application to transforming merchandising.
  • As merchandising undergoes digital transformation through AI, advanced analytics and cloud, Logic is at the forefront of enabling retailers to reimagine planning, pricing, promotions, and inventory. 

Location
  • CELs can be based anywhere in the US and Canada and must be able to work in such a way as to be able to serve clients in the major national time zones
  • Occasional travel may be required for corporate or client events
Why Logic?
  • We embrace collaboration and growth, and are passionate about our people – this means career coaching and mentorship that focuses on your strengths, progress, and career possibilities
  • We are invested in each other and provide fantastic opportunities to develop your skills across a variety of clients
  • We are interested in you and what matters to you, including opportunities to make an impact, from volunteering to owning internal initiatives
  • We work with leading retailers on their most important initiatives
  • We provide cutting-edge capabilities and are constantly evolving with the market to remain at the leading edge of industry development

At Logic, we are an equal-opportunity employer. Our commitment to providing equal employment opportunities extends to all employees and applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other protected characteristic under federal, state, or local laws. We embrace diversity as a source of strength and creativity, fostering an inclusive and respectful work environment where each employee is valued, heard, and empowered to contribute their unique perspectives. Our dedication to inclusivity influences every aspect of employment, from hiring and promotion to employee development and company culture. We celebrate individual differences, and our judgment is based solely on qualifications, performance, and contributions to the team. Collaboration, innovation, and mutual respect are actively promoted as we create a workplace that thrives on diversity in all its forms.


Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Assortment PlanningSupply Chain ExperienceMerchandisingPricing StrategyInventory ManagementClient Management

Soft Skills

  • Excellent Communication
  • Leadership
  • Problem Solving
  • Team Collaboration
Are you interested?

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